{"id":101957,"date":"2020-11-10T16:37:40","date_gmt":"2020-11-10T15:37:40","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=101957"},"modified":"2020-11-10T17:11:11","modified_gmt":"2020-11-10T16:11:11","slug":"reassuring-inmarsat-passengers","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/reassuring-inmarsat-passengers","title":{"rendered":"Reassuring travellers: Inmarsat guides airlines"},"content":{"rendered":"

How can travellers be convinced that they are not running any risks by taking another seat on board an aircraft? This is the question that is probably on the minds of every airlines<\/strong> since the beginning of the health crisis, with more or less effective responses, both on the ground and in the air. The study unveiled on Tuesday by Inmarsat<\/strong> aims to provide new answers. The telecommunications specialist - which equips many carriers for in-flight wifi - has surveyed more than 9,500 passengers<\/strong> in 12 countries<\/strong> worldwide last October. In Europe, the British, German, Spanish, Finnish and Hungarian markets were covered. The result is a solid study (156 pages), giving a fairly detailed overview of the new relationship that these passengers now have with air travel, their expectations, their fears, and therefore the means of reviving more substantial passenger traffic.<\/p>\n

Because - who doubted it? - to take concrete steps on the part of the airlines to \"show their credentials\" and stand out from the crowd in a sector that is all the tighter because it is now affected<\/a>. In fact, two-thirds of the travellers questioned (66%) have simply not taken a single flight since the outbreak of the pandemic. And some of the changes could well become permanent, as a very large majority of passengers (83%) expect a changes in their habits even after the pandemic has passed<\/strong>And almost a third of those surveyed (31%) believe they will fly less. According to Inmarsat, 65 % of passengers plan to fly again next year, and 47 % expect to be back in the air within the next six months. In addition, the population of business travel<\/strong> would be the most likely to change their air travel habits (90%), with four out of ten business travellers planning to reduce their flights.<\/p>\n

To reassure travellers, airlines will have to work hard, although of course certain parameters are beyond their control. For example, 11% of travellers surveyed by Inmarsat will not fly as long as a vaccine<\/strong> will not be available, or that the virus will not have disappeared. Furthermore, the fear of falling ill is not the only barrier to air travel: the fear of Covid-19 is well in the lead (61 %), but it is closely followed by the fear of getting sick. disadvantages of quarantine<\/strong> (60 %).<\/p>\n