{"id":102447,"date":"2020-11-23T11:41:38","date_gmt":"2020-11-23T10:41:38","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=102447"},"modified":"2020-11-23T12:12:26","modified_gmt":"2020-11-23T11:12:26","slug":"lufthansa-eco-services","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/lufthansa-prestations-eco","title":{"rendered":"Lufthansa goes low-cost in economy class"},"content":{"rendered":"

En pleine tourmente, les compagnies a\u00e9riennes cherchent par tous les moyens \u00e0 r\u00e9duire leurs co\u00fbts. Tout en continuant de clamer qu’elles offrent un service \u00e0 la mesure des attentes de tous les passagers. Le groupe Lufthansa<\/strong> – qui regroupe Austrian Airlines, Brussels Airlines, Lufthansa et Swiss<\/strong> pour son segment \u00ab\u00a0premium\u00a0\u00bb- vient ainsi d’annoncer qu’il allait proposer en 2021 des prestations culinaires \u00e9largies \u00e0 bord de la classe \u00e9conomique<\/strong>. Une bonne initiative, si ce n’est qu’elles seront d\u00e9sormais payantes…<\/p>\n

A partir du printemps 2021, le groupe va ainsi introduire \u00e9tape par \u00e9tape une nouvelle offre snacks et repas. Austrian Airlines sera la compagnie de lancement<\/strong>, suivie par Swiss et finalement Lufthansa. Brussels Airlines n’est pour le moment pas int\u00e9gr\u00e9e au nouveau concept<\/strong>.<\/p>\n

\u00ab\u00a0Notre offre actuelle de snacks en classe \u00e9conomique ne r\u00e9pond pas toujours aux attentes de nos clients<\/strong><\/em>\u00ab\u00a0, justifie dans un communiqu\u00e9 Christina Foerster, responsable de la client\u00e8le, de l’informatique et de la responsabilit\u00e9 d’entreprise. \u00ab\u00a0La nouvelle offre a \u00e9t\u00e9 \u00e9labor\u00e9e [\u00e0 partir] de ce qu’ont exprim\u00e9 nos clients. Gr\u00e2ce \u00e0 l’offre de haute qualit\u00e9 disponible \u00e0 l’achat, nos passagers pourront d\u00e9cider ce qu’ils veulent manger et boire pendant leur voyage<\/em>\u00ab\u00a0, poursuit-elle.<\/p>\n

En parall\u00e8le, Lufthansa supprime le snack offert ainsi que le service de th\u00e9 et caf\u00e9<\/strong> propos\u00e9 jusqu’\u00e0 pr\u00e9sent sur les vols de plus de 65 minutes. En revanche, elle offrira \u00e0 tous les passagers une bouteille d’eau min\u00e9rale<\/strong>. Caf\u00e9s et th\u00e9s seront d\u00e9sormais propos\u00e9s \u00e0 la vente.<\/p>\n

Le tarif Business Saver moins cher qu’un tarif Economique flexible<\/span><\/h2>\n

La revendication du groupe de se positionner sur un cr\u00e9neau de compagnies \u00ab\u00a0Premium\u00a0\u00bb semble s’adresser aux seuls passagers de la classe affaires. De fait, le tarif flexible \u00e9conomique peut appara\u00eetre sans fondement au regard du prix demand\u00e9<\/strong>. Il offre la garantie d’un si\u00e8ge r\u00e9serv\u00e9, la possibilit\u00e9 de modifier son vol, un bagage en soute et l’embarquement prioritaire. Mais il peut aussi s’av\u00e9rer plus cher qu’un vol en classe affaires discount\u00e9 (Business Saver)<\/strong>. Et sans aucune prestation \u00e0 bord.<\/p>\n

Ainsi sur un vol Paris-Vienne avec d\u00e9part le 15 janvier et retour le 18, le site de r\u00e9servation de Lufthansa publie un tarif \u00e0 306,93\u20ac en classe \u00e9conomique flexible. En comparaison, le vol en classe affaires Business Saver se vend \u00e0 296,57 \u20ac. Il comprend l’acc\u00e8s \u00e0 un salon outre la possibilit\u00e9 d’avoir deux bagages en soute et en cabine.<\/strong> Quant au tarif interm\u00e9diaire en classe \u00e9co, le groupe Lufthansa le propose \u00e0 153,74 \u20ac. Il inclue le si\u00e8ge r\u00e9serv\u00e9 et un bagage en soute. Soit une diff\u00e9rence de 50\u20ac \u00e0 60\u20ac par rapport au tarif le plus bas en \u00e9co.<\/p>\n","protected":false},"excerpt":{"rendered":"

The Lufthansa group is now going to charge its economy class passengers for all its in-flight services, moving further away from its claimed status as a \"premium carrier\".\u00a0<\/p>","protected":false},"author":21,"featured_media":102451,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55,59],"tags":[131,1607],"type-darticle":[],"n_magazine":[],"class_list":["post-102447","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobilite","category-aerien","tag-compagnies-aeriennes","tag-lufthansa","vapo-free"],"acf":[],"yoast_head":"\nLe groupe Lufthansa r\u00e9vise \u00e0 la baisse ses prestations en \u00e9co<\/title>\n<meta name=\"description\" content=\"Le groupe Lufthansa (Austrian, Lufthansa et Swiss) va introduire un service de restauration en vol payant en 2021 en classe \u00e9conomique.\" \/>\n<meta name=\"robots\" content=\"index, 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