{"id":103327,"date":"2020-12-31T10:43:40","date_gmt":"2020-12-31T09:43:40","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=103327"},"modified":"2022-09-30T12:30:36","modified_gmt":"2022-09-30T10:30:36","slug":"interview-stephane-durand-amadeus","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus","title":{"rendered":"The outlook for 2021 according to St\u00e9phane Durand (Amadeus France)"},"content":{"rendered":"<h3>What will you remember about 2020?<\/h3>\n<p><strong>St\u00e9phane Durand -<\/strong> For all of us, the year 2020 has been like navigating uncharted waters. But our industry has shown its resilience and agility. In an unprecedented context, with a forced slowdown, many have been able to transform themselves to support the profession, their customers and their employees. If we had to remember one word from this period, it would perhaps be solidarity, both internally within companies and externally with customers. The travel industry is undergoing a major transformation, and this transformation will continue, to meet the needs of travellers.<\/p>\n<h3>How do you see 2021 and what will be the main trends?<\/h3>\n<p><strong>S. D. -<\/strong> Although we don't have a crystal ball, which we didn't have in 2020, we have no hesitation in predicting that 2021 will be the year when travel comes back. Of course, some of the trends that emerged before Covid are still as relevant as ever: digitalisation, personalisation, end-to-end experience, respect for the environment. But the impact of the crisis is such that other priorities have come to the fore. The major concerns are obviously medical and health-related, with vaccines starting to be deployed and borders reopening, which will enable the entire profession to reopen their doors. Our industry has a real responsibility: to restore travellers' confidence and stimulate demand. The basis of the various trends we have identified is to move towards a safer and more comfortable travel experience. We all hope that 2021 will be a new era for travel.<\/p>\n    <style>\n        div.link-block {\n            margin: 1em;\n            margin-left: 2px;\n            font-weight: bold;\n            padding: 1em;\n            position: relative;\n            border-top: 1px solid #cecece;\n            border-bottom: 1px solid #cecece;\n            font-size: 1.15rem;\n        } \n        div.link-block::before {\n            display: block;\n            content: '';\n            position: absolute;\n            top: 0.5em;\n            bottom: 0.5em;\n            left: -2px;\n            background-color: #a91c2c;\n            border-radius: 2.5px;\n            width: 5px;\n        }\n        div.link-block > a {\n            text-decoration: none;\n            border-bottom: none;\n            color: black;\n            font-family: 'Roboto', Arial, sans-serif;\n        }\n        div.link-block > a:hover {\n            text-decoration: underline;\n            border-bottom: none;\n            color: black;\n        }\n        @media only screen and (max-width: 600px) {\n            div.link-block {\n                padding: 0.7em;\n            }\n        }\n    <\/style>\n    <div class=\"link-block\"><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/amadeus-business-travel-takeover\">Read also: Amadeus: investments in line with an \"accelerating recovery<\/a><\/div>\n<h3>Will we be able to reconcile greater safety with greater comfort in the passenger journey?<\/h3>\n<p><strong>St\u00e9phane Durand -<\/strong> That's right: if we don't change the offer and the technology available to professionals, this will only increase the constraints. If, on the other hand, we are able to deploy solutions that will remove these constraints and integrate them into a digital, contactless offering, we will bounce back by offering travellers solutions that didn't exist before and that will enable them to regain confidence and make their journeys more comfortable.<\/p>\n<h3>This period seemed to accelerate existing innovations, rather than seeing the emergence of new 'disruptive' solutions...<\/h3>\n<p><strong>S. D. -<\/strong> Some of these services already existed in part, and the trend is towards the industrialisation of these digital, biometric and contactless tools, which will offer each and every one of us a completely unrestricted pathway, with complete confidence in terms of health and security. The major changes seen over the last ten months, and which will become industrialised in 2021, will revolve around these axes. According to a recent study, four out of five travellers believe that technology will influence their ability to travel. At the top of the list are mobile applications, which will provide alerts and notifications, as well as contactless payment, contactless check-in and boarding in air travel, and check-in in hotels. We have already seen examples of this with players such as Cathay Pacific, Spirit Airlines in Fort Lauderdale, and airlines or airports providing saliva test results in 20 seconds. Passenger safety is the first major trend, the real priority. Amadeus has worked with Star Alliance to implement a complete digital experience for travellers. There is also Amadeus Traveller ID, which is a project for a secure data exchange platform for all the players in the travel ecosystem. The aim is to create a <strong>digital identity<\/strong>We've got ambitious plans, and we intend to take the industry with us. We have ambitious plans, and we intend to take the industry with us.<\/p>\n<p><span style=\"font-weight: 400;\">    <style>\n        div.link-block {\n            margin: 1em;\n            margin-left: 2px;\n            font-weight: bold;\n            padding: 1em;\n            position: relative;\n            border-top: 1px solid #cecece;\n            border-bottom: 1px solid #cecece;\n            font-size: 1.15rem;\n        } \n        div.link-block::before {\n            display: block;\n            content: '';\n            position: absolute;\n            top: 0.5em;\n            bottom: 0.5em;\n            left: -2px;\n            background-color: #a91c2c;\n            border-radius: 2.5px;\n            width: 5px;\n        }\n        div.link-block > a {\n            text-decoration: none;\n            border-bottom: none;\n            color: black;\n            font-family: 'Roboto', Arial, sans-serif;\n        }\n        div.link-block > a:hover {\n            text-decoration: underline;\n            border-bottom: none;\n            color: black;\n        }\n        @media only screen and (max-width: 600px) {\n            div.link-block {\n                padding: 0.7em;\n            }\n        }\n    <\/style>\n    <div class=\"link-block\"><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/robots-biometrie-post-covid\">Read also: Robots and biometrics for the post-covid era<\/a><\/div><\/span><\/p>\n<h3>What tools will business travellers use?<\/h3>\n<p>S. D. - An application like CheckMyTrip, the intuitive personal assistant offered by Amadeus, which covers all needs during the trip, to optimise productivity before and during the trip. To simplify an environment subject to additional constraints, we have also designed Feasy, a digital assistant that provides real-time security information, whether in relation to airports, airlines or hotel chains. The aim is to 'smooth out' the constraints by providing travellers with ad hoc information.<\/p>\n<h3>In 2021, what role will the office, deserted by many in recent months, play?<\/h3>\n<p><strong>S. D. -<\/strong> Le <strong>nomadism<\/strong> will be one of the major trends of 2021, <strong>the workspace will be reinvented<\/strong>. We've all proved that with a good wifi you can work from anywhere. We've also seen destinations like Mauritius, Barbados, Dubai and Portugal take advantage of this trend, offering particularly attractive installation conditions. The idea is to get people out of the big cities and away from the confines of an office and into the sunshine. If you're going to work from home, why not do it with a view of the sea? This will generate a new category of traveller, and a new opportunity for travel agencies.<\/p>\n<h3>Will business travel regain the upper hand over tourism? <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/visioconferences-salle-comble-20200326.html\/\" target=\"_blank\" rel=\"noopener noreferrer\">videoconferencing<\/a> ?<\/h3>\n<p><strong>S. D. -<\/strong> It is clear that for internal business travel, budgetary constraints will mean that many companies will <strong>limit travel<\/strong>. But the year 2020 will have shown that for a customer-supplier relationship, <strong>the virtual has its limits<\/strong>And face-to-face travel remains a fundamental need. As soon as the borders reopen, we'll see a return to business volume, first for leisure and then for business travel.<\/p>\n<blockquote><p>in the short to medium term, we will see volumes equal to or even higher than those of 2019, particularly for business travel<\/p><\/blockquote>\n<h3>So you're banking on a return to equivalent travel volumes?<\/h3>\n<p><strong>S. D. -<\/strong> It is very difficult to predict when this will happen, but we are convinced that in the short to medium term we will see volumes equal to or even higher than those of 2019, particularly for business travel, which will pick up again in the short to medium term.<\/p>\n<h3>What role will the environment play in the travel sector in 2021?<\/h3>\n<p><strong>St\u00e9phane Durand -<\/strong> The offer is evolving towards the \"green\", we talk about<strong>electric aircraft<\/strong>Hoteliers are investing heavily to reduce their carbon footprint... And travellers also want to contribute and give back to the community. According to one study, 68% of travellers want their travel spending to go to help local communities. This unprecedented crisis has brought certain values to the fore, and if we all want to get back on the travel trail, we're going to do so with a conscience about our actions and decisions, for our environment and our community. In terms of innovation, for example, we have designed a new tool called Sherpa: a digital alternative that aims to replace paper brochures and maps in hotels. Hotels will be able to select a personalised catalogue of activities that are most relevant to their customers.<\/p>\n    <style>\n        div.link-block {\n            margin: 1em;\n            margin-left: 2px;\n            font-weight: bold;\n            padding: 1em;\n            position: relative;\n            border-top: 1px solid #cecece;\n            border-bottom: 1px solid #cecece;\n            font-size: 1.15rem;\n        } \n        div.link-block::before {\n            display: block;\n            content: '';\n            position: absolute;\n            top: 0.5em;\n            bottom: 0.5em;\n            left: -2px;\n            background-color: #a91c2c;\n            border-radius: 2.5px;\n            width: 5px;\n        }\n        div.link-block > a {\n            text-decoration: none;\n            border-bottom: none;\n            color: black;\n            font-family: 'Roboto', Arial, sans-serif;\n        }\n        div.link-block > a:hover {\n            text-decoration: underline;\n            border-bottom: none;\n            color: black;\n        }\n        @media only screen and (max-width: 600px) {\n            div.link-block {\n                padding: 0.7em;\n            }\n        }\n    <\/style>\n    <div class=\"link-block\"><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/fast-sustainable-future-aircraft\">Read also: Plane of the future: faster, more sustainable<\/a><\/div>\n<h3>Will this new context push Amadeus to reorientate its activities and tackle new themes?<\/h3>\n<p><strong>S. D. -<\/strong> Yes, and we've already shown that. It's up to us to <strong>manage different priorities in the right order<\/strong>. We regularly organise round tables with our customers, our customers' customers and all our suppliers, to work together on industrial solutions. Our ambition is not to meet the needs of a single market, but of the entire industry, with long-term solutions. The starting point is the passenger, whose demands are evolving. For example, when it comes to <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/programme-fidelite-voyage-20200129.html\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>passenger loyalty<\/strong><\/a>Until now, all we've talked about is the war for points and miles. Today, one traveller in two prefers service providers who are genuinely committed to health and safety. Hoteliers are well aware of this: major groups are already offering contactless experiences, and airlines such as Emirates and Etihad are promising travellers that they will cover their medical expenses if they test positive during their trip...<\/p>\n<h3>Should we expect the airport and hotel of 2021 to be completely contactless?<\/h3>\n<p><strong>S. D. -<\/strong> This is already the case for some players, in pilot or industrial deployment phases, with airports offering fully biometric solutions. Our commitment is to invest in the identity of the traveller and the need to industrialise these solutions across the whole chain: between home and the airport, at boarding, at the hotel or for any other service provider, a contactless, \"seamless\" experience. We're already seeing cases that are working very well.<\/p>\n<h3>Will this experience have helped those involved in the travel industry to be prepared for possible new health crises in the future?<\/h3>\n<p><strong>St\u00e9phane Durand -<\/strong> It would be difficult to say that we are prepared for every eventuality, but we have all learned an enormous amount. As far as travel agents are concerned, their role has been strengthened and highlighted more than ever. I think that many people who travelled in 2020 without the invaluable support of a travel agent certainly regret it. Their role is to reassure, advise and guide. The travel agent is becoming more than ever the traveller's best friend, in an industry that is undergoing radical change.<\/p>\n<h3>However, travel agencies are even more vulnerable than they were before...<\/h3>\n<p><strong>S. D. -<\/strong> Yes, because it's an industry that depends on volume. But it will bounce back with the return of travel volumes. In France, the government has been able to support the profession, which is not the case in many other countries. In France, we're hoping that we can get by with our backs to the wall, and we're supporting each other as best we can.<\/p>\n<h3>Airlines are also in a vulnerable position. Will they be able to invest in the new biometric system you mentioned?<\/h3>\n<p><strong>S. D. -<\/strong> It's a budget, of course, but we support them. These are major investments, but today many airlines are asking us to develop these solutions. It seems to be one of the priorities of their innovation programme.<\/p>\n<h3>Should we assume that the journey will never be the same again, for better or for worse?<\/h3>\n<p><strong>S. D. -<\/strong> For the better, in fact. The experience will be vastly improved, making it safer and more comfortable. Our ambition is to eliminate stress at every stage of the journey, so that all passengers feel confident throughout. This is the ambition of our projects and of our <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/partenariat-amadeus-booking-conferma-20201209.html\/\" target=\"_blank\" rel=\"noopener noreferrer\">partnerships<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>St\u00e9phane Durand is confident about the future. For the Director of Amadeus France, \"2021 will be the year when travel comes back\", in particular by using new technologies such as biometrics to create a passenger journey that is both safer and more comfortable.<\/p>","protected":false},"author":17,"featured_media":103329,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[105,79,143],"tags":[131,1993,2087,2119],"type-darticle":[51],"n_magazine":[],"class_list":["post-103327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technologies","category-outils-de-gestion","category-interviews","tag-compagnies-aeriennes","tag-biometrie","tag-covid-19","tag-aeroport","type-darticle-interview","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Les perspectives pour 2021 selon St\u00e9phane Durand (Amadeus France)<\/title>\n<meta name=\"description\" content=\"Managing Director d&#039;Amadeus France, St\u00e9phane Durand se veut confiant sur la reprise du business travel gr\u00e2ce \u00e0 un parcours voyageur plus rapide et s\u00e9curis\u00e9.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les perspectives pour 2021 selon St\u00e9phane Durand (Amadeus France)\" \/>\n<meta property=\"og:description\" content=\"Managing Director d&#039;Amadeus France, St\u00e9phane Durand se veut confiant sur la reprise du business travel gr\u00e2ce \u00e0 un parcours voyageur plus rapide et s\u00e9curis\u00e9.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus\" \/>\n<meta property=\"og:site_name\" content=\"Voyages d&#039;affaires\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-31T09:43:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-09-30T10:30:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2020\/12\/stephane-durand.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"534\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Florian Guillemin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Florian Guillemin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus\",\"name\":\"Les perspectives pour 2021 selon St\u00e9phane Durand (Amadeus France)\",\"isPartOf\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2020\/12\/stephane-durand.jpg\",\"datePublished\":\"2020-12-31T09:43:40+00:00\",\"dateModified\":\"2022-09-30T10:30:36+00:00\",\"author\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/21d3288dfdda735a7c37eb00030560b7\"},\"description\":\"Managing Director d'Amadeus France, St\u00e9phane Durand se veut confiant sur la reprise du business travel gr\u00e2ce \u00e0 un parcours voyageur plus rapide et s\u00e9curis\u00e9.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus#primaryimage\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2020\/12\/stephane-durand.jpg\",\"contentUrl\":\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2020\/12\/stephane-durand.jpg\",\"width\":700,\"height\":534,\"caption\":\"St\u00e9phane Durand, Directeur d\u2019Amadeus France\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.voyages-d-affaires.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Les perspectives pour 2021 selon St\u00e9phane Durand (Amadeus France)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#website\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/\",\"name\":\"Voyages d&#039;affaires\",\"description\":\"media fran\u00e7ais du Voyage d&#039;Affaires &amp; du MICE\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.voyages-d-affaires.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/21d3288dfdda735a7c37eb00030560b7\",\"name\":\"Florian Guillemin\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/en\/author\/florian\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The outlook for 2021 according to St\u00e9phane Durand (Amadeus France)","description":"Managing Director of Amadeus France, St\u00e9phane Durand is confident that business travel will pick up thanks to a faster, more secure travel experience.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus","og_locale":"en_GB","og_type":"article","og_title":"Les perspectives pour 2021 selon St\u00e9phane Durand (Amadeus France)","og_description":"Managing Director d'Amadeus France, St\u00e9phane Durand se veut confiant sur la reprise du business travel gr\u00e2ce \u00e0 un parcours voyageur plus rapide et s\u00e9curis\u00e9.","og_url":"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus","og_site_name":"Voyages d&#039;affaires","article_published_time":"2020-12-31T09:43:40+00:00","article_modified_time":"2022-09-30T10:30:36+00:00","og_image":[{"width":700,"height":534,"url":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2020\/12\/stephane-durand.jpg","type":"image\/jpeg"}],"author":"Florian Guillemin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Florian Guillemin","Estimated reading time":"9 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus","url":"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus","name":"The outlook for 2021 according to St\u00e9phane Durand (Amadeus France)","isPartOf":{"@id":"https:\/\/www.voyages-d-affaires.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus#primaryimage"},"image":{"@id":"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus#primaryimage"},"thumbnailUrl":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2020\/12\/stephane-durand.jpg","datePublished":"2020-12-31T09:43:40+00:00","dateModified":"2022-09-30T10:30:36+00:00","author":{"@id":"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/21d3288dfdda735a7c37eb00030560b7"},"description":"Managing Director of Amadeus France, St\u00e9phane Durand is confident that business travel will pick up thanks to a faster, more secure travel experience.","breadcrumb":{"@id":"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus#primaryimage","url":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2020\/12\/stephane-durand.jpg","contentUrl":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2020\/12\/stephane-durand.jpg","width":700,"height":534,"caption":"St\u00e9phane Durand, Directeur d\u2019Amadeus France"},{"@type":"BreadcrumbList","@id":"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-durand-amadeus#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.voyages-d-affaires.com\/"},{"@type":"ListItem","position":2,"name":"Les perspectives pour 2021 selon St\u00e9phane Durand (Amadeus France)"}]},{"@type":"WebSite","@id":"https:\/\/www.voyages-d-affaires.com\/#website","url":"https:\/\/www.voyages-d-affaires.com\/","name":"Business travel","description":"THE FRENCH BUSINESS TRAVEL &amp; MICE MEDIA","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.voyages-d-affaires.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/21d3288dfdda735a7c37eb00030560b7","name":"Florian Guillemin","url":"https:\/\/www.voyages-d-affaires.com\/en\/author\/florian"}]}},"_links":{"self":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts\/103327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/comments?post=103327"}],"version-history":[{"count":9,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts\/103327\/revisions"}],"predecessor-version":[{"id":132803,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts\/103327\/revisions\/132803"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/media\/103329"}],"wp:attachment":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/media?parent=103327"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/categories?post=103327"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/tags?post=103327"},{"taxonomy":"type-darticle","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/type-darticle?post=103327"},{"taxonomy":"n_magazine","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/n_magazine?post=103327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}