{"id":12647,"date":"2009-09-05T02:00:00","date_gmt":"2009-09-05T01:00:00","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/gustavo-filgueiras-proprietaire-de-lhotel-emiliano-20090905.html"},"modified":"2016-02-10T09:52:54","modified_gmt":"2016-02-10T08:52:54","slug":"gustavo-filgueiras-owner-of-hotel-emiliano","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/gustavo-filgueiras-owner-of-hotel-emiliano","title":{"rendered":"Gustavo Filgueiras, owner of the Hotel Emiliano"},"content":{"rendered":"<h2>How did the Emiliano adventure come about?<\/h2>\n<p>Gustavo Filgueiras - Our family already owned a few small hotels in Brazil. But we realised that demand from businessmen and women represented around 90 % of our clientele, and that we needed to think about something new, original and truly luxurious in S\u00e3o Paulo.<\/p>\n<h2>What is the Emiliano concept?<\/h2>\n<p>G. F. - It boils down to three main elements: a very high level of service, a contemporary Brazilian atmosphere and relentless creativity. For example, we regularly make small changes to the d\u00e9cor. A piece of furniture here, a chair there. In the near future, we're going to change the layout of the winter garden and build a green wall. And we've just created a range of beauty products, Santa Pele, which is doing so well that we're thinking of marketing it.<\/p>\n<h2>You've just launched the Casa Emiliano programme, what's it all about?<\/h2>\n<p>G. F. - This programme is aimed at suite customers. It involves them filling in a highly personalised questionnaire that allows us to get to know them better so that we can anticipate their needs - at no extra cost. We can personalise their minibar, put in what they like and take out what they don't, or put their personal address book on the phones in their suite, and find out what they're doing all day to make it easier for them to get around. We offer free washing and ironing. In short, we want to welcome the customer for the first time as if they were coming back for the tenth.<\/p>","protected":false},"excerpt":{"rendered":"<p>How did the Emiliano adventure start? Gustavo Filgueiras - Our family already owned a few small hotels in Brazil. But we realised that demand from businessmen and women represented around 90 % of our clientele, and that we needed to think of something new, original and truly luxurious in S\u00e3o [...].<\/p>","protected":false},"author":1,"featured_media":12649,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[1017],"type-darticle":[51],"n_magazine":[],"class_list":["post-12647","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe","tag-decideur","type-darticle-interview","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gustavo Filgueiras, propri\u00e9taire de l\u2019h\u00f4tel Emiliano<\/title>\n<meta name=\"description\" content=\"Comment s\u2019est faite l\u2019aventure Emiliano ? Gustavo Filgueiras - Notre famille poss\u00e9dait d\u00e9j\u00e0 quelques petits h\u00f4tels au Br\u00e9sil. Mais nous nous sommes rendu\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.voyages-d-affaires.com\/en\/gustavo-filgueiras-owner-of-hotel-emiliano\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gustavo Filgueiras, propri\u00e9taire de l\u2019h\u00f4tel Emiliano\" \/>\n<meta property=\"og:description\" content=\"Comment s\u2019est faite l\u2019aventure Emiliano ? Gustavo Filgueiras - Notre famille poss\u00e9dait d\u00e9j\u00e0 quelques petits h\u00f4tels au Br\u00e9sil. 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