{"id":136215,"date":"2022-11-17T10:57:22","date_gmt":"2022-11-17T09:57:22","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=136215"},"modified":"2022-11-17T14:45:52","modified_gmt":"2022-11-17T13:45:52","slug":"interview-stephane-vallageas-buyer","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/interview-stephane-vallageas-buyer","title":{"rendered":"Interview with St\u00e9phane Vallageas: St\u00e9phane Vallageas, Global Lead Buyer, Capgemini"},"content":{"rendered":"<h3 class=\"wp-block-heading\" id=\"h-que-retenez-vous-de-la-conference-gbta-europe-organisee-a-bruxelles-et-tout-particulierement-du-premier-sustainability-summit\">What did you learn from the GBTA Europe conference in Brussels, and in particular from the first Sustainability Summit?<\/h3>\n\n\n\n<p><strong>St\u00e9phane Vallageas -<\/strong> Sustainability is a crucial objective for most companies in 2023. GBTA Europe therefore absolutely had to position itself in this trend. The event went very well, with high-quality speakers, including representatives from the European Commission. So the feedback was very positive, with an audience that was present and well represented. We knew a lot of things, and I learnt some of them, but the problems we see at our level of travel purchasing are only part of the problem, and the actions are on a much larger scale than ours.<\/p>\n\n\n\n<aside class=\"wp-block-varenne-link-block\"><p><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/gbta-europe-sommet-durable-20221116.html\/\" data-id=\"136309\">GBTA Europe: a first sustainable summit for the environmental time trial<\/a><\/p><\/aside>\n\n\n\n<h3 class=\"wp-block-heading\">How are you tackling this issue within your company?<\/h3>\n\n\n\n<p><strong>St\u00e9phane Vallageas -<\/strong> Sustainability is part of my purchasing scope. I take a very close look at the service providers we work with and their net-zero strategy, on an SBTi (Science-based Targets initiative) basis. We are aligned with standards, because a carbon footprint has to be audited, and therefore auditable, with validated, recognised certifications. We have also set targets that do not wait until 2050, and other intermediate targets. The company's reputation is at stake, as are its customers and shareholders... Sustainability is an issue close to my personal heart, and these are values I hold dear. That's why I pay all the more attention to the service providers we work with, to make sure that they are the best in terms of sustainability.<\/p>\n\n\n\n<aside class=\"wp-block-varenne-quote\"><blockquote><p>it's the traveller who has to make the choice, and we need to empower them so that they are guided not just by the price but also by the carbon footprint of their journey.<\/p><\/blockquote><\/aside>\n\n\n\n<h3 class=\"wp-block-heading\">Do you have the right tools for this sector?<\/h3>\n\n\n\n<p><strong>St\u00e9phane Vallageas - <\/strong>No. Today, there are tools that feed back information, but our problem as buyers is the lack of information. <strong>lack of accuracy of the data<\/strong>. They certainly have the merit of being there. But what we want is reliable data. And it's still far from perfect. There are new players coming out with new methodologies, like IATA in the airline industry, or the<a href=\"https:\/\/www.voyages-d-affaires.com\/en\/advito-entreprises-empreinte-carbone-20220921.html\/\" target=\"_blank\" rel=\"noreferrer noopener\">Advito<\/a>ISO certified. The methods are different, but so are the results... We are working with our agency and our booking tool (OBT) to ensure that the data is much more reliable. Because at the end of the day, it's the traveller who has to make a choice, and we have to be able to help them make it. <strong>empower<\/strong>to ensure that it is not guided solely by the <strong>price <\/strong>but also by the<strong>the carbon footprint of your trip<\/strong> according to the different options available. These are<strong>encourage passengers to play an active role in this change<\/strong>. And to do that, we need to be able to provide them with the right data. For example, we often assume that a direct flight must have less impact, when this is not always the case. So we need reliable data so that we, as buyers, can choose the right service providers, but above all for the traveller, because in the end it's the traveller who 'presses the button'.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"464\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2022\/11\/s-vallageas.jpg\" alt=\"\" class=\"wp-image-136541\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2022\/11\/s-vallageas.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2022\/11\/s-vallageas-300x199-derived.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Shouldn't we be more restrictive with business travellers, with stricter travel policies?<\/h3>\n\n\n\n<p><strong>St\u00e9phane Vallageas - <\/strong>You need to look at the reason for the trip, its relevance and its duration. Is a return trip during the day for a one-hour meeting justified? You'll need to <strong>learn to travel differently<\/strong>. This is perhaps a positive consequence of the health crisis: many people have realised that it is possible to continue to <strong>work from home<\/strong>. It's not ideal, because a lot of things will never be resolved through a screen. But people have found a new balance between their personal and professional lives. New generations are less inclined to travel, they ask themselves more: \"Do I need to travel? And that's a good question, one that we are now incorporating into our travel policies.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A question that new technologies could resolve. Could artificial intelligence distinguish between essential and superfluous journeys?<\/h3>\n\n\n\n<p><strong>St\u00e9phane Vallageas - <\/strong>Before a visit, you say to yourself \"I need to get to know my customer, my service provider\". But when you're on the road, something else happens that will help you to finalise things. Artificial intelligence will never be able to quantify the affinities that can exist between human beings. Fortunately, it's a concept that will remain unique to humans, at least for a while I hope!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What about inflation? How do you manage purchases in this price context? Does this mean travelling less?<\/h3>\n\n\n\n<p><strong>St\u00e9phane Vallageas - <\/strong>That's the question the vast majority of buyers are asking themselves. The figures quoted by the Minister for the Economy are completely disconnected from what we are actually experiencing. There is talk of inflation at 5% or 6%. As far as we are concerned, in the airline sector for example, between the beginning and the end of 2022 on tickets in Europe, the impact on prices will be close to 20%. We are also suffering from the catch-up effect, which should ease off. But we're worried about next year, and we're all looking at what levers we can activate. Today it's complicated. In the<strong>hotels<\/strong>the <strong>negotiated rates <\/strong>can be under control. In the<strong>aerial<\/strong>In most cases, negotiations with airlines focus on discounts. This is not enough to contain the explosion in prices. We are therefore looking at ways of limiting this overspending, this explosion in budgets. <strong>This will mean travelling less, being more selective, grouping together several appointments, etc.<\/strong>. We're also going to play on the<strong>anticipation<\/strong> of bookings. Today, most travel policies are based on booking at -14, so we're going to encourage travellers to be more forward-looking, perhaps by doubling this period. We're going to have to <strong>travel differently<\/strong>. It's a bit like driving an electric car, which means you have to plan your journey more carefully to take account of recharging requirements. In any case, we don't really have any levers to bring costs down. We are dependent on something that is beyond our control, with inflation, the law of supply and demand, shortages of staff and pilots. We have no control over this, we're just trying to limit the damage as much as possible. We've just come through a complex period, and we're entering a new era that's not easy... That's also what makes this job so exciting. Of all the different purchasing categories I've had to manage, business travel is the most dynamic, the most changing.<\/p>","protected":false},"excerpt":{"rendered":"<p>St\u00e9phane Vallageas, Global Lead Buyer at Capgemini, talks about the reality of travel procurement in 2022, between sustainable challenges and pricing pressure.<\/p>","protected":false},"author":17,"featured_media":136465,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[71,143],"tags":[1215,1929,2335],"type-darticle":[51],"n_magazine":[],"class_list":["post-136215","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-politique-voyages","category-interviews","tag-environnement","tag-travel-manager","tag-rse","type-darticle-interview","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - 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