{"id":196699,"date":"2025-04-04T13:01:00","date_gmt":"2025-04-04T11:01:00","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=196699"},"modified":"2026-01-08T12:42:20","modified_gmt":"2026-01-08T11:42:20","slug":"aeroport-lyon-avatars-3d-ia","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/aeroport-lyon-avatars-3d-ia","title":{"rendered":"AI lands in Lyon: two 3D avatars on trial"},"content":{"rendered":"<div class=\"vapo-snippet automatic\">\n\n<p>Now available at <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/ces-cinq-produits-innovants-intelligents-20240115.html\/\" target=\"_blank\" rel=\"noreferrer noopener\">a must<\/a> at every stage of the journey, the<a href=\"https:\/\/www.voyages-d-affaires.com\/en\/univairplus-ia-reflexions-2024-20240905.html\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>in<\/strong><\/a><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/univairplus-ia-reflexions-2024-20240905.html\/\"><strong>artificial telligence<\/strong> <\/a>worked her way into a job at the<strong>Lyon airport<\/strong>. Embodied by a virtual agent in the form of a conversational 3D avatar, this <strong>Generative AI<\/strong> has entered a test phase on the Yonnaise platform. Two interactive terminals have recently been installed on the <strong>Terminal 1<\/strong>To be more precise, at Place des Lumi\u00e8res for departures and in the baggage reclaim area for arrivals.<\/p>\n\n\n\n<p>These two virtual agents are based on \"agentic\" AI technology developed by the start-up Jumbo Mana. In other words, \"an artificial intelligence system composed...<\/p>\n<\/div>\n<div class=\"vapo-content\" style=\"display:none\">\n<p>Now available at <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/ces-cinq-produits-innovants-intelligents-20240115.html\/\" target=\"_blank\" rel=\"noreferrer noopener\">a must<\/a> at every stage of the journey, the<a href=\"https:\/\/www.voyages-d-affaires.com\/en\/univairplus-ia-reflexions-2024-20240905.html\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>in<\/strong><\/a><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/univairplus-ia-reflexions-2024-20240905.html\/\"><strong>artificial telligence<\/strong> <\/a>worked her way into a job at the<strong>Lyon airport<\/strong>. Embodied by a virtual agent in the form of a conversational 3D avatar, this <strong>Generative AI<\/strong> has entered a test phase on the Yonnaise platform. Two interactive terminals have recently been installed on the <strong>Terminal 1<\/strong>To be more precise, at Place des Lumi\u00e8res for departures and in the baggage reclaim area for arrivals.<\/p>\n\n\n\n<p>These two virtual agents are based on \"agentic\" AI technology developed by the start-up Jumbo Mana. In other words, \"an artificial intelligence system composed of autonomous agents capable of perceiving their environment, making decisions and acting to achieve specific objectives\".<\/p>\n\n\n\n<p>The new<strong>Lyon airport<\/strong> are designed to improve the passenger experience. This involves guiding passengers around the airport via an interactive map, providing real-time flight information and even suggesting activities to consider in Lyon. The avatar is able to understand a <strong>oral request<\/strong> expressed by the passenger, analyse it and then formulate a precise and contextual response, orally and in writing. Multilingual, the virtual agents cover some thirty languages but - \"initially\" - will only answer questions in French and English.<\/p>\n\n\n\n<aside class=\"wp-block-varenne-link-block\"><p><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/transavia-lyon-marseille-dubai-20230620.html\/\" data-id=\"150827\">Transavia to link Lyon and Marseille to Dubai<\/a><\/p><\/aside>\n\n\n\n<aside class=\"wp-block-varenne-quote\"><blockquote><p>Our new virtual agent, based on artificial intelligence, complements the various reception systems and the assistance work carried out by our teams in the terminals, demonstrating the complementarity between humans and new technologies in meeting the expectations of our passengers.<\/p><cite>C\u00e9dric Fechter, Chairman of the Board of A\u00e9roports de Lyon<\/cite><\/blockquote><\/aside>\n\n\n\n<p>Those in charge of the<strong>Lyon airport<\/strong> - also a centre of excellence for innovation at <strong><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/vinci-airports-records-santiago-edimbourg-20250106.html\/\" target=\"_blank\" rel=\"noreferrer noopener\">VINCI Airports<\/a><\/strong> - are claiming a first in Europe for a 3D avatar capable of informing and answering passengers' questions. \" <em>VINCI Airports' Centre of Excellence for the passenger experience, the <strong>Lyon Airports<\/strong> make innovation a powerful lever for development and improving the experience of our passengers<\/em> \"C\u00e9dric Fechter, Chairman of the Board of A\u00e9roports de Lyon. \" <em>Our new virtual agent, based on artificial intelligence, complements the various reception systems and the assistance work carried out by our teams in the terminals, demonstrating the full potential of our services. <strong>complementarity between people and new technologies<\/strong> to meet our passengers' expectations <\/em>\".<\/p>\n\n\n\n<aside class=\"wp-block-varenne-link-block\"><p><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/lyon-ethiopian-airlines\/\" data-id=\"214409\">Lyon airport awaits Ethiopian Airlines<\/a><\/p><\/aside>\n<\/div>\n<div class=\"vapo-widget\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Two virtual agents powered by a generative artificial intelligence system are currently being tested at Lyon airport. Their mission: to inform travellers.<\/p>","protected":false},"author":17,"featured_media":196703,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[105],"tags":[133,1065,1903],"type-darticle":[52],"n_magazine":[],"class_list":["post-196699","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technologies","tag-aeroports","tag-lyon","tag-intelligence-artificielle","type-darticle-breve","vapo-premium"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>L&#039;a\u00e9roport de Lyon recrute deux avatars 3D dop\u00e9s \u00e0 l&#039;IA<\/title>\n<meta name=\"description\" content=\"L&#039;a\u00e9roport de Lyon exp\u00e9rimente le recours \u00e0 l&#039;IA via deux avatars 3D, des agents conversationnels pour guider les voyageurs 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