{"id":198909,"date":"2025-05-02T13:11:09","date_gmt":"2025-05-02T11:11:09","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=198909"},"modified":"2025-05-09T09:24:25","modified_gmt":"2025-05-09T07:24:25","slug":"accor-amsterdam-van-der-graff","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/accor-amsterdam-van-der-graff","title":{"rendered":"E. Van Der Graff (Accor): \"Amsterdam is a privileged market\"."},"content":{"rendered":"<h3 id=\"h-accor-est-aujourd-hui-un-des-groupes-hoteliers-les-plus-representes-a-amsterdam-comment-expliquez-vous-ce-vaste-portefeuille-dans-la-ville\" class=\"wp-block-heading\">Accor is now one of the hotel groups with the strongest presence in Amsterdam. How do you explain this extensive portfolio in the city?<\/h3>\r\n\r\n\r\n\r\n<p><strong>Erwin Van Der Graff -<\/strong> First and foremost through our presence in Amsterdam since the 1970s. In more than 50 years, we have managed to expand our portfolio to 25 hotels, including the airport establishments. This makes us both<strong> the city's largest operator<\/strong> with 5,500 rooms in total, but also the one with the largest number of brands, with 13 coming this summer, with the arrival of the Handwritten Collection through the opening of the Grand Canal Boutique Hotel Amsterdam. A Mama Shelter is also expected to open.<a href=\"https:\/\/www.voyages-d-affaires.com\/en\/mama-shelter-amsterdam-2027-20241023.html\/\" target=\"_blank\" rel=\"noreferrer noopener\"> by 2027<\/a>. Our offer covers the whole spectrum, from luxury with Sofitel Legend and MGallery to lifestyle with The Hoxton and Tribe, via our premium brands M\u00f6venpick and Swiss\u00f4tel and our historic brands Novotel, Mercure and Ibis, to long stays with Adagio.<\/p>\r\n\r\n\r\n\r\n<h3 id=\"h-avoir-deja-une-offre-deja-importante-est-il-un-atout-alors-que-la-ville-limite-le-developpement-hotelier-pour-eviter-le-surtourisme\" class=\"wp-block-heading\">Is it an advantage to already have a large number of hotels on offer, when the city is limiting hotel development to avoid overtourism?<\/h3>\r\n\r\n\r\n\r\n<p><strong>E. V. d. G. - <\/strong>That's right. There aren't many new construction projects in Amsterdam as a result of the moratorium introduced several years ago. But that doesn't mean that no new hotels will be opened. When the moratorium was introduced, around 6,000 new rooms had already been planned and permits granted. <strong>Hotels will continue to open<\/strong>These include the Maritim, the Rosewood and other smaller projects. On the other hand, the towns on the outskirts of Amsterdam do not fall under Amsterdam's jurisdiction and can still accommodate new establishments, for example Amstelveen or the area around Schiphol airport, which is only ten minutes or so from the centre of Amsterdam.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"366\" class=\"wp-image-198953\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2025\/05\/sofitel-legend-le-grand.jpg\" alt=\"\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2025\/05\/sofitel-legend-le-grand.jpg 650w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2025\/05\/sofitel-legend-le-grand-300x169-derived.jpg 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/>\r\n<figcaption class=\"wp-element-caption\"><em>The Sofitel Legend Le Grand is about to embark on a two-year transformation phase.<\/em><\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<h3 id=\"h-comment-l-activite-de-vos-hotels-se-repartit-elle-entre-voyages-d-affaires-et-sejours-loisirs\" class=\"wp-block-heading\">How do your hotels break down their business and leisure travel?<\/h3>\r\n\r\n\r\n\r\n<p><strong>E. V. d. G. - <\/strong>It's about 50-50, a balanced mix that also explains why our offer is so diversified. If tourism is down, the corporate segment is there to compensate. If companies are in trouble, tourism is always there. <strong>Amsterdam is a prime market <\/strong>and that's why every hotelier wants to be here. The city benefits from a number of advantages, including the strength of its airport - the third largest in Europe - the quality of its TGV connections, its capacity to host trade fairs and events and, of course, its UNESCO-listed historic centre and its world-class museums. And it's a small city, with fewer than a million inhabitants, where everything can be done on foot or by bike, or even by public transport, without even having to take a taxi, making it very easy to visit. This is probably one of the keys to its success.<\/p>\r\n\r\n\r\n\r\n<aside class=\"wp-block-varenne-quote\">\r\n<blockquote>\r\n<p>If tourism is down, the corporate segment is there to compensate. If businesses are struggling, tourism is still there.<\/p>\r\n<\/blockquote>\r\n<\/aside>\r\n\r\n\r\n\r\n<h2 id=\"h-la-ville-est-elle-aussi-attractive-pour-les-evenements-d-entreprise\" class=\"wp-block-heading\">Is the city just as attractive for corporate events?<\/h2>\r\n\r\n\r\n\r\n<p><strong>E. V. d. G. - <\/strong>The year 2024 was very good, with a recovery in long-haul travel, which is favourable for the MICE market, and this trend should continue in 2025. There are obviously a lot of events at the RAI, but we can't depend on 10 major trade fairs a year. We also need to host corporate events in our hotels. And Accor has several large hotels dedicated to MICE, such as the M\u00f6venpick in the city centre, the Novotel at the airport and, near the RAI, a Mercure and a Novotel which, combined, offer immense capacity for hosting events.\u00a0<\/p>\r\n\r\n\r\n\r\n<aside class=\"wp-block-varenne-link-block\">\r\n<p><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/amsterdam-hotellerie-showroom-surtourisme-20250502.html\/\" data-id=\"197639\">Read also: Hotels in Amsterdam: between overtourism and new developments<\/a><\/p>\r\n<\/aside>\r\n\r\n\r\n\r\n<h3 id=\"h-quels-sont-les-principaux-secteurs-economiques-qui-soutiennent-l-activite-de-vos-hotels\" class=\"wp-block-heading\">What are the main economic sectors that support your hotels' business?<\/h3>\r\n\r\n\r\n\r\n<p><strong>E. V. d. G. - <\/strong>Many companies are based here, not least because of the tax advantages. Stellantis is based in Amsterdam, and Uber and Netflix have major offices here. Booking, of course, has its headquarters here. The financial sector, which was already very strong, has been strengthened by the Brexit, with many institutions moving from London to Amsterdam. Similarly, the European Medicines Agency has moved here, while Amsterdam is also in the pint for the pharmaceutical industry. The IT sector is also very strong. The good thing about Amsterdam is that<strong> the sectors are extremely varied<\/strong> If one of us runs into trouble, we have other options to fall back on.<\/p>\r\n\r\n\r\n\r\n<h2 id=\"h-comment-voyez-vous-la-politique-de-la-ville-pour-lutter-contre-le-surtourisme\" class=\"wp-block-heading\">How do you see the city's policy to combat overtourism?<\/h2>\r\n\r\n\r\n\r\n<p><strong>E. V. d. G. - <\/strong>Amsterdam substantially increased the tourist tax in 2024 in an attempt to limit the number of visitors, and then it was the turn of a VAT increase this year. Overtourism poses challenges, and the city does not want Amsterdam to be transformed into the next Venice or Dubrovnik. But for our industry, <strong>we are concerned about these increases<\/strong>. Of course, Amsterdam wants quality tourism - fewer stag parties, for example. But isn't a student visiting a museum quality tourism? It's important that the city remains accessible to everyone, whatever their budget.<\/p>\r\n\r\n\r\n\r\n<h3 id=\"h-ces-augmentations-pourraient-elles-jouer-sur-l-attractivite-de-la-destination-pour-les-touristes-d-affaires\" class=\"wp-block-heading\">Could these increases affect the attractiveness of the destination for business tourists?<\/h3>\r\n\r\n\r\n\r\n<p><strong>E. V. d. G. - <\/strong>Organisers of major conferences book their events several years in advance. The same is true of cruise lines, which market their itineraries three years in advance. Consequently, deciding to substantially increase the tourist tax or VAT rate in the short term is not considered a reliable policy in the eyes of organisers,<strong> that's what we mean<\/strong>. It would have been better to announce these forthcoming changes several years in advance, allowing organisers to anticipate the increase. Or to do things more gradually.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\r\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2024\/10\/mama-shelter-amsterdam-exterior-landscap.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"525\" data-id=\"184077\" class=\"wp-image-184077\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2024\/10\/mama-shelter-amsterdam-exterior-landscap.jpg\" alt=\"The future Mama Shelter\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2024\/10\/mama-shelter-amsterdam-exterior-landscap.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2024\/10\/mama-shelter-amsterdam-exterior-landscap-300x225-derived.jpg 300w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2024\/10\/mama-shelter-amsterdam-exterior-landscap-80x60-derived.jpg 80w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2024\/10\/mama-shelter-amsterdam-exterior-landscap-265x198-derived.jpg 265w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a>\r\n<figcaption class=\"wp-element-caption\">The future Mama Shelter<\/figcaption>\r\n<\/figure>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2022\/05\/accor-mercure-amsterdam.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"466\" data-id=\"124933\" class=\"wp-image-124933\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2022\/05\/accor-mercure-amsterdam.jpg\" alt=\"Lobby of the Mercure Amsterdam Nord. \" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2022\/05\/accor-mercure-amsterdam.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2022\/05\/accor-mercure-amsterdam-300x200-derived.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a>\r\n<figcaption class=\"wp-element-caption\">Lobby of the Mercure Amsterdam Nord.<\/figcaption>\r\n<\/figure>\r\n<\/figure>\r\n\r\n\r\n\r\n<h3 id=\"h-revenons-a-vos-hotels-en-2022-vous-avez-ouvert-un-mercure-et-un-tribe-dans-le-nouveau-quartier-d-amsterdam-nord-et-un-hotel-mama-shelter-est-attendu-non-loin-de-la-dans-la-zone-des-anciens-chantiers-navals-ndsm-cette-partie-de-la-ville-est-elle-devenue-attractive\" class=\"wp-block-heading\">Let's get back to your hotels. In 2022, you opened a Mercure and a Tribe in the new Amsterdam North district. And a Mama Shelter hotel is due to open not far from there, in the area of the former NDSM shipyards. Has this part of the city become attractive?<\/h3>\r\n\r\n\r\n\r\n<p><strong>E. V. d. G. - <\/strong>We were a little worried about this location, fearing that our hotels would be too far away, but these two establishments are a great success. <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/tribe-mercure-amsterdam-noord-20220512.html\/\" target=\"_blank\" rel=\"noreferrer noopener\">since they opened<\/a>. What's interesting is that it's right next to the terminus of the new metro. You can easily get to the centre in no time, and park your car in a safe area. For example, it only takes 15 minutes to get from Amsterdam North to the congress centre. Similarly, the ferry to the NDSM district now runs back and forth so often that it has become a fashionable place to visit. If you'd asked me seven or eight years ago if I'd ever dine here, I'd probably have laughed in your face. Today, it's the place to be, with new restaurants and nightlife.<\/p>","protected":false},"excerpt":{"rendered":"<div class=\"seriesmeta\">Article 5 of 6 in this dossier <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/destination\/dossier-amsterdam-750-years-of-attractiveness\" class=\"series-2465\" title=\"Special report - Amsterdam, 750 years of appeal\">Special report - Amsterdam, 750 years of appeal<\/a><\/div><p>Erwin Van Der Graff, Accor's vice-president of hotel operations for the Benelux and DACH regions, looks back at the market forces in Amsterdam and the strengths of his group's hotels in the city.<\/p>","protected":false},"author":19,"featured_media":199465,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[57,87,143],"tags":[2015,1451,1499,1501],"type-darticle":[51],"n_magazine":[],"class_list":["post-198909","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hotellerie","category-destinations-affaires","category-interviews","tag-amsterdam","tag-accor","tag-hotels-daffaires","tag-hotellerie-haut-de-gamme","series-dossier-amsterdam-750-annees-dattractivite","type-darticle-interview","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>E. Van Der Graff (Accor) : &quot;Amsterdam profite de nombreux atouts&quot;<\/title>\n<meta name=\"description\" content=\"Forces du march\u00e9, atouts des h\u00f4tels Accor : Erwin Van Der Graff, VP des op\u00e9rations pour le Benelux, revient sur une pr\u00e9sence du groupe \u00e0 Amsterdam depuis 50 ans.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.voyages-d-affaires.com\/en\/accor-amsterdam-van-der-graff\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E. 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