{"id":201611,"date":"2025-06-10T07:47:07","date_gmt":"2025-06-10T05:47:07","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=201611"},"modified":"2025-08-12T14:52:52","modified_gmt":"2025-08-12T12:52:52","slug":"air-delay-compensation-european-union","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/indemnites-retards-aeriens-union-europeenne","title":{"rendered":"Airline: The EU pulls out all the stops on compensation for delays"},"content":{"rendered":"

Under discussion for 12 years<\/strong>the European Union's transport ministers have finally reached agreement on the reform of EU legislation261<\/strong>which governs the rights of air passengers in the event of delays or cancellations. Unsurprisingly, the EU has tried to have it both ways. Of course, no one will be happy. The airlines have already stated that the compromise, which includes changes to the delay threshold for compensation<\/strong><\/a>did not go far enough to ensure the stability of air transport. They are particularly bitter about the fact that transport ministers refused to invoke \"extraordinary circumstances\" to avoid compensating passengers.<\/p>\n\n\n\n

Passengers will be subject to stricter refund rules, but will also benefit from new rights.<\/strong>. In particular, the compensation period has been increased from 3 to a minimum of 4 hours, while the airlines have argued for 5 hours. \" The new framework aims to establish simpler and clearer rules for air passengers<\/strong>while striking a better balance between a high level of passenger protection and the preservation of connectivity and fair competition for the aviation sector within the EU internal market.<\/em> \"said the Council of the EU in a press release.<\/p>\n\n\n\n

The agreement focuses on four key rights: the right to be re-routed; the right to assistance; the right to compensation for cancellations and delays; and the right to information.<\/strong>.<\/p>\n\n\n\n