{"id":224927,"date":"2026-06-15T11:15:04","date_gmt":"2026-06-15T09:15:04","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=224927"},"modified":"2026-06-16T11:50:03","modified_gmt":"2026-06-16T09:50:03","slug":"volotea-post-fuel-surcharge-cancellation","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/volotea-post-fuel-surcharge-cancellation","title":{"rendered":"Volotea forced to abolish its fuel surcharge"},"content":{"rendered":"<p>Between \u20ac6 and \u20ac14. That's what <strong><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/voloteas-new-asset-strasbourg\/\">Volotea<\/a> <\/strong>asked its passengers for a supplement to compensate for the soaring price of kerosene. A supplement discreetly named \"Fair Travel Promise,\" which the company justified as follows during a booking: \"\u00a0<em>At <span class=\"il\">Volotea<\/span>Instead of applying fixed fuel surcharges which only increase the price of your ticket, we link them to the actual market price. The price of your booking can be adjusted 7 days before departure, up to \u20ac14 per passenger per flight. And, if the fuel price falls below the base price defined at the time of your booking, we will refund you the difference. With our Fair Travel Promise, you only pay what is absolutely necessary for your flights: no more, no less.&nbsp;<\/em><\/p>\n\n\n\n<p>To make it easier to swallow, all bookings then included Flex Protection at no extra charge in exchange. This allowed all passengers, regardless of booking class, to modify flights up to 4 hours before departure without modification fees or even cancel their booking and receive a refund in credit. This measure has in fact been maintained despite the abolition of the post-surcharge.<\/p>\n\n\n\n<aside class=\"wp-block-varenne-link-block\"><p><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/lufthansa-flexible-fare-refunds\/\" data-id=\"223979\">Lufthansa reviews its refund conditions following the anger of business travellers<\/a><\/p><\/aside>\n\n\n\n<p>It was in fact under pressure from Italy and Spain that Volotea took action. In Italy, the Competition Authority (AGCM) had launched an investigation into possible \u201cunfair commercial practices\u201d, arguing that displaying an incomplete price at the time of booking could mislead consumers. The authority also criticised the pressure placed on travellers, who were forced to pay additional fees a few days before their departure. Failure to do so would result in their booking being cancelled. Volotea has, moreover, stated that 97% of the passengers subject to its surcharge accepted it\u2026 With no real choice in the matter!<\/p>\n\n\n\n<p>In Spain, the consumer association Facua has reported the Ministry of Consumption, considering that this retroactive pricing contravened the <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/passenger-rights-in-europe\/\">European rules<\/a> on price transparency. For its part, the European Commission recalled in May that airlines must display the final price paid by the passenger from the outset of booking and that no mandatory surcharges can be added after the ticket has been purchased.<\/p>\n\n\n\n<p>So everything seems to be back to normal. And it is almost certain that whatever Volotea has lost on one side will be compensated for in one way or another...<\/p>","protected":false},"excerpt":{"rendered":"<p>Volotea passengers will no longer receive emails asking them to accept a possible fuel surcharge after purchasing their ticket. This practice had angered consumer associations.\u00a0<\/p>","protected":false},"author":21,"featured_media":224973,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59],"tags":[131,2385,2529],"type-darticle":[52],"n_magazine":[],"class_list":["post-224927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aerien","tag-compagnies-aeriennes","tag-taxe","tag-guerre-du-golfe","type-darticle-breve","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Volotea enterre sa politique de surtaxe carburant apr\u00e8s r\u00e9servation<\/title>\n<meta name=\"description\" content=\"Volotea supprime sa surtaxe carburant post-r\u00e9servation apr\u00e8s les critiques des consommateurs sur la transparence tarifaire.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.voyages-d-affaires.com\/en\/volotea-post-fuel-surcharge-cancellation\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Volotea forc\u00e9e d&#039;abolir sa post-surtaxe carburant\" \/>\n<meta property=\"og:description\" content=\"Volotea supprime sa surtaxe carburant post-r\u00e9servation apr\u00e8s les critiques des consommateurs sur la transparence tarifaire.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.voyages-d-affaires.com\/en\/volotea-post-fuel-surcharge-cancellation\" \/>\n<meta property=\"og:site_name\" content=\"Voyages d&#039;affaires\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-15T09:15:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-16T09:50:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2026\/06\/deux-appareils-volotea-a-bilbao.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"650\" \/>\n\t<meta property=\"og:image:height\" content=\"472\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Luc Citrinot\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Luc Citrinot\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant\",\"name\":\"Volotea enterre sa politique de surtaxe carburant apr\u00e8s r\u00e9servation\",\"isPartOf\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2026\/06\/deux-appareils-volotea-a-bilbao.jpg\",\"datePublished\":\"2026-06-15T09:15:04+00:00\",\"dateModified\":\"2026-06-16T09:50:03+00:00\",\"author\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/c74b2eea412d55da7482e81e95f8edc3\"},\"description\":\"Volotea supprime sa surtaxe carburant post-r\u00e9servation apr\u00e8s les critiques des consommateurs sur la transparence tarifaire.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant#primaryimage\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2026\/06\/deux-appareils-volotea-a-bilbao.jpg\",\"contentUrl\":\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2026\/06\/deux-appareils-volotea-a-bilbao.jpg\",\"width\":650,\"height\":472,\"caption\":\"Deux Airbus de Volotea sur le tarmac de l'a\u00e9roport de Bilbao (Photo: LC)\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.voyages-d-affaires.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Volotea forc\u00e9e d&rsquo;abolir sa post-surtaxe carburant\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#website\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/\",\"name\":\"Voyages d&#039;affaires\",\"description\":\"media fran\u00e7ais du Voyage d&#039;Affaires &amp; du MICE\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.voyages-d-affaires.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/c74b2eea412d55da7482e81e95f8edc3\",\"name\":\"Luc Citrinot\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/en\/author\/luccitrinot\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Volotea ditches its fuel surcharge policy after booking","description":"Volotea removes its post-booking fuel surcharge after consumer criticism of price transparency.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.voyages-d-affaires.com\/en\/volotea-post-fuel-surcharge-cancellation","og_locale":"en_GB","og_type":"article","og_title":"Volotea forc\u00e9e d'abolir sa post-surtaxe carburant","og_description":"Volotea supprime sa surtaxe carburant post-r\u00e9servation apr\u00e8s les critiques des consommateurs sur la transparence tarifaire.","og_url":"https:\/\/www.voyages-d-affaires.com\/en\/volotea-post-fuel-surcharge-cancellation","og_site_name":"Voyages d&#039;affaires","article_published_time":"2026-06-15T09:15:04+00:00","article_modified_time":"2026-06-16T09:50:03+00:00","og_image":[{"width":650,"height":472,"url":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2026\/06\/deux-appareils-volotea-a-bilbao.jpg","type":"image\/jpeg"}],"author":"Luc Citrinot","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Luc Citrinot","Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant","url":"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant","name":"Volotea ditches its fuel surcharge policy after booking","isPartOf":{"@id":"https:\/\/www.voyages-d-affaires.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant#primaryimage"},"image":{"@id":"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant#primaryimage"},"thumbnailUrl":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2026\/06\/deux-appareils-volotea-a-bilbao.jpg","datePublished":"2026-06-15T09:15:04+00:00","dateModified":"2026-06-16T09:50:03+00:00","author":{"@id":"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/c74b2eea412d55da7482e81e95f8edc3"},"description":"Volotea removes its post-booking fuel surcharge after consumer criticism of price transparency.","breadcrumb":{"@id":"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant#primaryimage","url":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2026\/06\/deux-appareils-volotea-a-bilbao.jpg","contentUrl":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2026\/06\/deux-appareils-volotea-a-bilbao.jpg","width":650,"height":472,"caption":"Deux Airbus de Volotea sur le tarmac de l'a\u00e9roport de Bilbao (Photo: LC)"},{"@type":"BreadcrumbList","@id":"https:\/\/www.voyages-d-affaires.com\/volotea-suppression-post-surtaxe-carburant#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.voyages-d-affaires.com\/"},{"@type":"ListItem","position":2,"name":"Volotea forc\u00e9e d&rsquo;abolir sa post-surtaxe carburant"}]},{"@type":"WebSite","@id":"https:\/\/www.voyages-d-affaires.com\/#website","url":"https:\/\/www.voyages-d-affaires.com\/","name":"Business travel","description":"THE FRENCH BUSINESS TRAVEL &amp; MICE MEDIA","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.voyages-d-affaires.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/c74b2eea412d55da7482e81e95f8edc3","name":"Luc Citrinot","url":"https:\/\/www.voyages-d-affaires.com\/en\/author\/luccitrinot"}]}},"_links":{"self":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts\/224927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/comments?post=224927"}],"version-history":[{"count":7,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts\/224927\/revisions"}],"predecessor-version":[{"id":225075,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts\/224927\/revisions\/225075"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/media\/224973"}],"wp:attachment":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/media?parent=224927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/categories?post=224927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/tags?post=224927"},{"taxonomy":"type-darticle","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/type-darticle?post=224927"},{"taxonomy":"n_magazine","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/n_magazine?post=224927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}