Can you tell us more about this new on-board service?<\/h2>\n
Nguyen Quoc Phuong -<\/strong>\u00a0We have just completely reconfigured our business class. The 'herringbone' seating arrangement increases the sense of intimacy for each passenger, particularly when the seat reclines and becomes a bed. We are also offering larger video screens, the integrated wifi <\/strong>as well asone socket on each seat<\/strong>. Premium Economy has also been improved. It offers 45 seats, all equipped with a footrest and a better recline. We have also worked on new premium economy menus<\/strong>. Economy class passengers will certainly appreciate the new aircraft. Wider windows provide more light, the baggage compartments are larger and we have improved the video offer. With this programme to improve our services, we want to achieve Skytrax four-star status<\/strong>. Vietnam Airlines, on the other hand, still faces a number of problems with its ground services in Hanoi and Ho Chi Minh City, including long queues at check-in and the lack of a proper baggage transfer service.<\/p>\n Nguyen Quoc Phuong -\u00a0<\/strong>I have to admit that we still need to improve our ground services, which we are doing step by step. We have already introduced the Sky Priority service <\/strong>for Premium passengers, in line with Skyteam's recommendations. We are starting to introduce self-service check-in desks<\/strong>This equipment should be fully operational by the end of the year in Ho Chi Minh City and Hanoi. On the other hand, we still need to work on simplifying baggage transfers to avoid a disruption to passengers.<\/p>\n Nguyen Quoc Phuong -\u00a0<\/strong>Europe is the first to benefit from both Boeing 787 and Airbus A350 aircraft. Frankfurt and London are now served by Boeing 787s, while the Airbus A350 is in service to Paris, the only European destination to have this aircraft on both Hanoi and Ho Chi Minh City. The Airbus A350 and Boeing 787 will also be introduced to Korea and Japan. The introduction of these new aircraft will enable us tooffer more flights to Europe<\/strong>and switch to daily flights to London Heathrow<\/strong>. But we currently have no plans to open new routes. We are still waiting for a link to the United States<\/strong>.\u00a0<\/p>\n Nguyen Quoc Phuong -\u00a0<\/strong>With our partner Air France-KLM, we offer 14 frequencies per week<\/strong>. Vietnam Airlines operates eleven flights to Hanoi and Ho Chi Minh City and Air France operates three flights to Paris-Ho Chi Minh City.<\/p>\n Nguyen Quoc Phuong -\u00a0<\/strong>More than ever. For example, we have coordinated our flights with those of our subsidiary Cambodia Angkor Air, Cambodia's national airline. This means that we can now offer round-trip flights to and from Cambodia and Laos via Hanoi or Ho Chi Minh City. And this winter we are increasing our presence on the Vietnam-Myanmar route with 12 weekly flights instead of 8 previously.\u00a0<\/p>\n New for Winter 2015-2016 on Vietnam Airlines : <\/span><\/strong><\/p>\nWhat improvements can be expected in the short term?<\/h2>\n
Vietnam Airlines also launched the Boeing 787 this year. On which routes can we find your new aircraft?<\/h2>\n
Are you increasing your frequencies in France?<\/h2>\n
Are you still positioning yourself as \"Indochina's transporter\"?<\/h2>\n
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