{"id":47975,"date":"2016-05-13T16:09:50","date_gmt":"2016-05-13T14:09:50","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=47975"},"modified":"2022-01-18T16:44:02","modified_gmt":"2022-01-18T15:44:02","slug":"duty-care-paradox-insurance-reveals-aftm-survey","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/duty-care-paradox-insurance-reveals-aftm-survey","title":{"rendered":"Duty of care: the \"insurance paradox\" revealed by an AFTM survey"},"content":{"rendered":"<p>A study published by the Association Fran\u00e7aise des Travel Managers (AFTM) aims - as its title emphasises - to draw up a \"snapshot of the French travel industry\". <strong><em>Checklist for understanding and auditing your company's level of cover<\/em><\/strong> \". To do this, the AFTM collected around a hundred responses at the end of 2015, mostly from <strong>Travel Managers (34%)<\/strong>, d'<strong>buyers (10%)<\/strong> or, in 18% of cases, respondents who combine the two functions. When asked about the degree of risk involved in travelling within their company, respondents gave relatively disparate answers. The <strong>extreme risk<\/strong> would therefore be limited to 2% of cases, whereas the <strong><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/zones-sensibles-la-vigilance-fait-force-de-loi-20151026.html\/\">high-risk travel<\/a><\/strong> nevertheless received 24% of responses.<\/p>\n<figure id=\"attachment_47979\" aria-describedby=\"caption-attachment-47979\" style=\"width: 700px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-degre-risque-2016.jpg\" rel=\"attachment wp-att-47979\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-47979\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-degre-risque-2016.jpg\" alt=\"High-risk&quot; journeys reach 24% according to the AFTM study\" width=\"700\" height=\"269\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-degre-risque-2016.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-degre-risque-2016-300x115-derived.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><figcaption id=\"caption-attachment-47979\" class=\"wp-caption-text\">Breakdown of journeys by risk destination<\/figcaption><\/figure>\n<p>When it comes to appointing the contact person responsible for insurance matters within the company, the field of possibilities is particularly wide. The human resources department is the most frequently cited, closely followed by the purchasing department, travel management, general services, the legal department and - logically enough - the insurance department, if one exists.<\/p>\n<figure id=\"attachment_47981\" aria-describedby=\"caption-attachment-47981\" style=\"width: 700px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-Qui-gere-les-sujets-relatifs-aux-assurances-.jpg\" rel=\"attachment wp-att-47981\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-47981\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-Qui-gere-les-sujets-relatifs-aux-assurances-.jpg\" alt=\"The human resources department is most often cited as being responsible for managing the insurance dossier.\" width=\"700\" height=\"454\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-Qui-gere-les-sujets-relatifs-aux-assurances-.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-Qui-gere-les-sujets-relatifs-aux-assurances--300x195-derived.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><figcaption id=\"caption-attachment-47981\" class=\"wp-caption-text\">The diversity of the players involved in the \"insurance\" issue, according to the AFTM<\/figcaption><\/figure>\n<p>But perhaps one of the most striking lessons to be learned from this document published by the AFTM is what the association describes as \" <em><strong>The insurance paradox<\/strong><\/em> \". In fact, in 41% of cases, the <strong>insurance policy is not included in the EVP<\/strong> (Company Travel Policy) or in the expense reimbursement policy according to this study. In addition, in the majority of cases (56.4%), companies do not subscribe to <strong>no supplementary insurance<\/strong> depending on the destination (safety, security, health risks). Last but not least, \" <em>44.1% of respondents think that their managers are not aware of or not sensitive to legal obligations<\/em> \".<\/p>\n<figure id=\"attachment_47983\" aria-describedby=\"caption-attachment-47983\" style=\"width: 732px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-checklist-assurances-2016.jpg\" rel=\"attachment wp-att-47983\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-47983\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-checklist-assurances-2016.jpg\" alt=\"The AFTM goes beyond a simple observation and draws up an initial insurance checklist\" width=\"732\" height=\"781\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-checklist-assurances-2016.jpg 732w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2016\/05\/AFTM-checklist-assurances-2016-281x300-derived.jpg 281w\" sizes=\"auto, (max-width: 732px) 100vw, 732px\" \/><\/a><figcaption id=\"caption-attachment-47983\" class=\"wp-caption-text\">The AFTM goes beyond a simple observation and draws up an initial insurance checklist<\/figcaption><\/figure>\n<p>However, as Michel Dieleman, Chairman of the AFTM, reminds us in the preamble to this report: \" <em>Should a Travel Manager be concerned about insurance...? The answer is yes!<\/em> \". \" <em>Our satisfaction surveys sent out to participants after each of our events regularly put \"insurance\" at the top of the list. <strong>top 3 concerns<\/strong> members of the association<\/em> \"explains Michel Dieleman. He adds: \" <em>It's no longer unusual to say that questions about \"insurance for business travel\" should fall within the Travel Manager's \"scope\". This is even truer in the context of a <strong>natural evolution from travel management to mobility management<\/strong>\"\u00a0<\/em> \".<\/p>","protected":false},"excerpt":{"rendered":"<p>A study published by the Association Fran\u00e7aise des Travel Managers (AFTM) aims - as its title emphasises - to draw up a \"Checklist for understanding and auditing your company's level of cover\". To do this, at the end of 2015 the AFTM collected around a hundred responses, mostly from Travel Managers (34%), buyers (10%) [...].<\/p>","protected":false},"author":17,"featured_media":48013,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[83],"tags":[1085,1479],"type-darticle":[],"n_magazine":[],"class_list":["post-47975","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-securite-des-voyageurs","tag-assurances","tag-duty-of-care","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Duty of care : le \u00ab paradoxe de l\u2019assurance \u00bb r\u00e9v\u00e9l\u00e9 par une enqu\u00eate AFTM<\/title>\n<meta name=\"description\" content=\"Une\u00a0\u00e9tude publi\u00e9e par l\u2019Association Fran\u00e7aise 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