{"id":49071,"date":"2016-06-16T11:47:48","date_gmt":"2016-06-16T09:47:48","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=49071"},"modified":"2016-07-22T16:41:50","modified_gmt":"2016-07-22T14:41:50","slug":"hrs-hotel-probes-business-market","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/hrs-sonde-hoteliers-marche-affaires","title":{"rendered":"Survey: hoteliers confronted with the issue of business travel"},"content":{"rendered":"<p>HRS has published the results of a survey conducted at the beginning of May among <strong>217 hoteliers in France and Brussels<\/strong>of which two-thirds are independent establishments.<br \/>\nThe hotel specialist <em>business travel<\/em> was logically interested in the behaviour of business travellers, who represent the majority of customers for a third of the establishments surveyed. This corporate clientele was even in the majority in 42% of establishments located in major cities. According to this new study, one hotelier in two (51%) would describe the number of business travellers as stable.<\/p>\n<p>These establishments seem to have adapted their offer to the specific expectations of the business segment, now almost systematically offering the <strong>free wifi throughout the hotel (95%)<\/strong>(70.5%) and - more rarely - by developing a seminar offer (40%) or a transfer service (9%).<\/p>\n<p>All these measures are designed to satisfy a complex customer base: <strong>French business travellers may even be the most demanding<\/strong> in terms of personalised service for 44% of hoteliers surveyed. They are well ahead of the Americans (29.6%), Asians (21.6%) and Germans (21.6%).<\/p>\n<p>The other important finding of this HRS study concerns the<strong>impact of the Paris and Brussels attacks<\/strong>. American (43%) and Chinese (34%) business travellers had the highest cancellation rates after the attacks. Conversely, Italian (6.5%) and Spanish (8%) business travellers generally maintained their business trips.<\/p>","protected":false},"excerpt":{"rendered":"<p>HRS publie les r\u00e9sultats d\u2019un sondage men\u00e9 au d\u00e9but du mois de mai aupr\u00e8s de 217 h\u00f4teliers en France et \u00e0 Bruxelles, dont deux tiers d\u2019\u00e9tablissements ind\u00e9pendants. Le sp\u00e9cialiste de l\u2019h\u00f4tellerie business travel s\u2019est logiquement int\u00e9ress\u00e9 au comportement des voyageurs d\u2019affaires, qui repr\u00e9senteraient la majorit\u00e9 de la client\u00e8le pour un tiers des \u00e9tablissements sond\u00e9s. Cette [&hellip;]<\/p>\n","protected":false},"author":47,"featured_media":49073,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[57,85],"tags":[],"type-darticle":[52],"n_magazine":[],"class_list":["post-49071","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hotellerie","category-etudes-et-livresblancs","type-darticle-breve","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Sondage : les h\u00f4teliers soumis \u00e0 la question du voyage d&#039;affaires<\/title>\n<meta name=\"description\" content=\"HRS publie les r\u00e9sultats d\u2019un sondage men\u00e9 au d\u00e9but du mois de mai aupr\u00e8s de 217 h\u00f4teliers en France et \u00e0 Bruxelles, dont deux tiers d\u2019\u00e9tablissements\" 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