{"id":56591,"date":"2017-01-10T13:30:55","date_gmt":"2017-01-10T12:30:55","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=56591"},"modified":"2022-10-14T11:55:54","modified_gmt":"2022-10-14T09:55:54","slug":"what-kind-of-clientele-for-hotel-suites","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/what-kind-of-clientele-for-hotel-suites","title":{"rendered":"Who are the customers for hotel suites?"},"content":{"rendered":"<p>Junior, executive, presidential... It makes you wonder whether hoteliers have modelled the names of their suites on company organisational charts. However, not all business travellers have access to these exceptional rooms. \"As Bastien Pucheu, Sales Director of the Starwood Group's Paris hotels, points out: \"With the current focus on rationalising costs, the categories listed in hotel programmes rarely feature suites. This may explain why not all business hotels have an infinite number of suites. A hotel like Le M\u00e9ridien \u00c9toile, for example, only has around ten suites out of its 1,025 rooms.<br>Unsurprisingly, the privilege of staying in a suite remains primarily the prerogative of members of the executive committee. Although the suites at the Prince de Galles hotel are not part of any corporate contract, they are part of the VIP programmes set up by certain companies for their executives and prestigious guests,\" explains Bastien Pucheu, \"We also receive a lot of diplomats and individual business travellers. We also receive a lot of diplomats and individual business travellers.<br>Corporate executives, wealthy tourists, visiting stars: hotels are sparing no expense, small or large, to cater for this high-contribution clientele. Nobody stays in a suite costing several thousand dollars just for a good night's sleep, but mainly because they significantly reduce the hassle of business travel thanks to the many services that go with it,\" comments Vikram A. Pradhan, founder of the SuiteStory booking platform.<br>\"Suite customers are very demanding. They don't like to wait and are used to VIP treatment\", says Bastien Pucheu. Not queuing on arrival and free early check-in, in-room extras such as a Nespresso machine and fluffy bathrobes, free ironing of one or two shirts: the list goes on and on of the top-of-the-range services that accompany a stay. In many hotels, regular business travellers will also find what airlines have accustomed them to in airports: cosy lounges with drinks and snacks available at all hours, areas where they can meet and relax away from the hustle and bustle of the hotel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-nec-plus-ultra\">Nec plus ultra<\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><a href=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/1328_02.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"449\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/1328_02.jpg\" alt=\"intercontinental\" class=\"wp-image-56603\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/1328_02.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/1328_02-300x192-derived.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><figcaption>Behind its discreet door, the R\u00e9sidence de l'InterContinental Gen\u00e8ve welcomes guests seeking privacy and prestige. It is an exceptional venue for exclusive events. Intercontinental<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><a href=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/paris-suite-premier-suite-terrace.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"467\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/paris-suite-premier-suite-terrace.jpg\" alt=\"\" class=\"wp-image-56607\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/paris-suite-premier-suite-terrace.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/paris-suite-premier-suite-terrace-300x200-derived.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><figcaption>While suites account for just a few per cent of the total number of rooms in top-of-the-range establishments, this is not the case in luxury hotels, where they often represent a third of the total. The Mandarin Oriental Paris, for example, offers 40 suites compared with 98 rooms, some with tree-lined terraces. Mandarin Oriental<\/figcaption><\/figure><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><a href=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/lux250gr.145631-petite.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"467\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/lux250gr.145631-petite.jpg\" alt=\"\" class=\"wp-image-56605\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/lux250gr.145631-petite.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/lux250gr.145631-petite-300x200-derived.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><figcaption>With their lounge areas and, for the most beautiful of them, their private dining rooms, the suites lend themselves to meetings and receptions in complete privacy. Here, the Saphir suite at the Prince of Wales in Paris. Starwood<\/figcaption><\/figure><\/div>\n\n\n\n<p>Guests also expect a certain degree of privacy and discretion. In this respect, while junior suites above all offer a larger room surface area, executive suites have a serious advantage for senior executives on business trips. With their lounge area separate from the bedroom, they can accommodate staff, clients or consultants for business meetings in complete discretion.<br>And yet, despite their high quality, these junior and executive suites could almost be described as 'lambda' compared to the nec plus ultra of the hotel offer, those exceptional suites that make the fine pages of magazines. Of course, in the course of their professional careers, business travellers will rarely have the pleasure of passing through their doors. But let's crack them open for a moment to discover all the glamour they exude and catch a glimpse of the infinite excellence of their services.<br>For hotels, nothing is too good or too perfect to satisfy the elite of their clientele, with privileges that go far beyond the VIP lounge or separate check-in. Transfer from the airport in a luxury car, a butler to take care of the smallest details of the stay, starting with unpacking the suitcases before packing them again when it's time to leave: the major luxury brands such as Four Seasons, Mandarin Oriental, Peninsula and others vie with each other in terms of delicacy... In London, the Connaught also shows exquisite attention to detail. The exclusive luxury hotel in the Mayfair district goes so far as to have its butlers trained in the workshops of John Lobb to ensure the impeccable finish of its customers' shoes. It's hard to get more distinguished than that. But then again...<br>To design some of their premium suites, luxury hotels are not hesitating to team up with big names who share their sense of chic. The Rosewood group, for example, has commissioned Karl Lagerfeld to design two suites as part of the renovation of the Crillon in Paris, two \"grand flats\" due to be unveiled in 2017. Earlier this decade, the St Regis in New York chose three high-profile partners - Dior, Tiffany and Bentley - to create its Designer Suites. While the Tiffany suite is in the jeweller's signature blue, the Dior suite links Avenue Montaigne and 5 Avenue Bentley.<sup>e<\/sup> Avenue by playing on the palette of colours so dear to the Parisian brand: warm, subtle greens here, shades of soft pink there. High-fashion materials such as tulle, lace and silk hang on the walls or frame the windows, adding to the atmosphere. The very contemporary Bentley style has since been used in other St Regis hotel suites in Istanbul and Dubai.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-25-000-dollars-la-nuit\">25,000 a night<\/h3>\n\n\n\n<p>For its part, the Lotte New York Palace decided to work with jeweller Martin Katz to create its Jewel Suite, featuring creations worth an estimated 1.5 million dollars. The highlight of this triplex suite is a crystal chandelier cascading down the staircase. On departure, guests - especially female guests - receive a diamond ring signed by the jeweller as a gift. It is true that the room is priced accordingly, at 25,000 $ per night. It is certainly less expensive than the Five Bedroom Terrace Suite at the Mark in New York or the Royal Penthouse Suite at the President Wilson in Geneva, the two most expensive in the world, but all the same... it is not within the reach of all pockets, nor of all professionals. Except perhaps when they are travelling together and \"looking for premium suites with several bedrooms\", says Vikram A. Pradhan.<br>Resembling real flats, these suites range from the ultra-luxurious to the ultra-chic, and can accommodate several guests, almost always offering two or three bedrooms, a living room, dining room, separate study, fully-equipped kitchen, walk-in dressing room and even a private lift. All with spectacular views of the skyline of major cities and their great monuments - Ah, the Sydney Opera House seen from the Park Hyatt! Oh, the Eiffel Tower almost next door to the Shangri-La Paris - all of which is followed by sublime terraces like those of the seven penthouses at Corinthia London, all themed like the Writer's penthouse and its study-lounge set in a dark walnut library, or the Musician's penthouse, where the most music-loving of business travellers can settle down at the Steinway piano.<br>Who knows if one day, during his official travels, Donald Trump will not frequent one or other of them. In fact, it was one of his predecessors, Woodrow Wilson, who came up with the concept of the \"presidential suite\".<br>In his time, at the beginning of the XX<sup>e<\/sup> The first thing he wanted was to ensure that this room had an en suite bathroom, so that he didn't have to wander the corridors in the simplest of clothes. Since then, the finest establishments in the biggest cities in the United States have all had their own home 'suite' dedicated to the tenant of the White House, starting with the Waldorf-Astoria, the second home of every sitting president visiting Manhattan.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-une-jeune-femme-blond-platine\">A young platinum blonde woman<\/h3>\n\n\n\n<p>If the walls of these suites could talk... They would surely have a lot to tell, as many secrets as memorable asides. The walls of the Penthouse Suite at the Fairmont San Francisco, for example, may or may not confirm the legend that one evening in the early 60s, a figure slipped out of a hidden door in the immense library to take a secret staircase, just as the wife of the sitting President was about to enter. The First Lady's name was Jackie, his was John. As for the figure, some people swear up and down that it was a young woman with platinum blonde hair...<br>On a more serious note, it was in this luxurious flat that another event took place, one that may have been less celebrity-focused, but one that would change the course of the world. At the invitation of President Truman, representatives of the Big Four met in his dining room to discuss the terms of the San Francisco Charter, which gave birth to the United Nations.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><a href=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/Penthouse_Suite_Hallway_481557_standard.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"523\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/Penthouse_Suite_Hallway_481557_standard.jpg\" alt=\"Penthouse_Suite_Hallway_481557_standard\" class=\"wp-image-56611\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/Penthouse_Suite_Hallway_481557_standard.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/Penthouse_Suite_Hallway_481557_standard-300x224-derived.jpg 300w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/Penthouse_Suite_Hallway_481557_standard-80x60-derived.jpg 80w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/Penthouse_Suite_Hallway_481557_standard-265x198-derived.jpg 265w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><figcaption>Once frequented by JFK, the Penthouse Suite<br>at the Fairmont San Francisco can accommodate up to 60 people for dinner. Fairmont<\/figcaption><\/figure><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-rencontres-au-sommet\">Summit meetings<\/h3>\n\n\n\n<p>\"Where history is made. That's how the InterContinental Gen\u00e8ve describes itself, built fifty-two years ago right in the heart of the United Nations district. It has seen many heads of state and crowned heads pass through its doors - 400 at last count. Its walls recall, for example, that in 1985, the hotel was entirely requisitioned by the American administration for the first Reagan-Gorbachev summit. For the occasion, the hotel's former manager, Herbert Schott, had a gigantic dove installed, no doubt sensing that the Cold War was drawing to a close. There was also a dove in 1991, but no peace at the end of the summit between James Baker and Tarek Aziz before the outbreak of the first Gulf War. It was a tense meeting that required \"all kinds of logistics and perfect timing to ensure that the protagonists didn't cross paths\", explains Nad\u00e8ge Roy, the hotel's marketing manager. All these anecdotes are recounted by Herbert Schott in his book L'h\u00f4telier.<br>Even today, the hotel is renowned for its diplomacy and discretion. Unless their arrival at the hotel has been announced in the press, a guest's name will never leak out,\" explains Nad\u00e8ge Roy. Our staff are very sensitive to this. That's why we're so appreciated. But that's not all. Sheltered behind a front door to give the impression of a private hotel, her residence, located at 18<sup>e<\/sup> and top floor, is frequented by visiting celebrities, as much for its multi-space layout, with two wings linked by a large lounge, as for its contemporary atmosphere reinvented by Tony Chi. When not in use, the residence also lends itself to exclusive events.<br>For this is another of the strengths of the finest hotel suites. With their vast spaces, their sublime views and the discretion that surrounds them, they are the ideal setting for some very fine events. Last summer, for example, the Shangri-La Paris organised ephemeral evenings for around twenty people on the sublime terrace of its Shangri-La Suite.<br>Companies also find it a prestigious setting for meetings that are no less prestigious. We're seeing more and more board meetings,\" says \u00c9milie Pichon, head of press relations at Mandarin Oriental Paris. In this intimate setting, the atmosphere is more relaxed\". Gala dinners can also be organised here in the evening. \"With their fully-equipped kitchens, these areas are ideal for dinners supervised by a team of chefs. <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/thierry-marx-tgv-inoui-20221005.html\/\" target=\"_blank\" rel=\"noreferrer noopener\">Thierry Marx<\/a>. It breaks the routine, especially as our customers are used to the big tables.<br>Transformed into showrooms during fashion week, these elegant venues are also regularly booked for film presentations. That's how it works now,\" continues \u00c9milie Pichon. An actor in one suite, the director in another and one interview after another.\" Filmmakers who have themselves popularised some of these sequels. In Very Bad Trip, the Forum Tower Emperor's Suite at Caesars Palace played host to the tribulations of young men who came to Las Vegas to celebrate the stag night of one of their friends. Incentive groups visiting 'Sin City' may well take inspiration from this. Business travellers with a more romantic side may prefer to book the Presidential Suite at the Four Seasons Beverly Hills Wilshire. Just to be able to lie in the bath and sing Kiss with headphones on. Like Julia Roberts in Pretty Woman.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-2 is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"467\" data-id=\"56599\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/17aMeliaParisLaDefense-JuniorSuiteRoomTL.jpg\" alt=\"17aMeliaParisLaDefense\" class=\"wp-image-56599\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/17aMeliaParisLaDefense-JuniorSuiteRoomTL.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/17aMeliaParisLaDefense-JuniorSuiteRoomTL-300x200-derived.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"443\" data-id=\"56609\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/Park-Hyatt-Sydney-PRINT2-petite.jpg\" alt=\"Park Hyatt Sydney-PRINT2-petite\" class=\"wp-image-56609\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/Park-Hyatt-Sydney-PRINT2-petite.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/Park-Hyatt-Sydney-PRINT2-petite-300x190-derived.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"526\" data-id=\"56601\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/86r050h-petite.jpg\" alt=\"\" class=\"wp-image-56601\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/86r050h-petite.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/86r050h-petite-300x225-derived.jpg 300w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/86r050h-petite-80x60-derived.jpg 80w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/86r050h-petite-265x198-derived.jpg 265w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"467\" data-id=\"56613\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/518-Princess-Lodge-bed.jpg\" alt=\"518 Princess Lodge bed\" class=\"wp-image-56613\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/518-Princess-Lodge-bed.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/518-Princess-Lodge-bed-300x200-derived.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/figure>","protected":false},"excerpt":{"rendered":"<p>Hotel suites embody the quintessence of savoir recevoir. When they are not being occupied by visiting celebrities or company directors, these exceptional rooms are also ideal for very special events.<\/p>","protected":false},"author":19,"featured_media":56593,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[57],"tags":[],"type-darticle":[],"n_magazine":[1737],"class_list":["post-56591","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hotellerie","n_magazine-n151","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quelle client\u00e8le pour les suites d&#039;h\u00f4tels ?<\/title>\n<meta name=\"description\" content=\"Les suites d\u2019h\u00f4tels incarnent la quintessence du savoir recevoir. Quand elles ne sont pas occup\u00e9es par des stars de passage ou des dirigeants d\u2019entreprise, ces chambres d\u2019exception se pr\u00eatent aussi \u00e0 de tr\u00e8s beaux \u00e9v\u00e9nements.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.voyages-d-affaires.com\/en\/what-kind-of-clientele-for-hotel-suites\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quelle client\u00e8le pour les suites d&#039;h\u00f4tels ?\" \/>\n<meta property=\"og:description\" content=\"Les suites d\u2019h\u00f4tels incarnent la quintessence du savoir recevoir. Quand elles ne sont pas occup\u00e9es par des stars de passage ou des dirigeants d\u2019entreprise, ces chambres d\u2019exception se pr\u00eatent aussi \u00e0 de tr\u00e8s beaux \u00e9v\u00e9nements.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.voyages-d-affaires.com\/en\/what-kind-of-clientele-for-hotel-suites\" \/>\n<meta property=\"og:site_name\" content=\"Voyages d&#039;affaires\" \/>\n<meta property=\"article:published_time\" content=\"2017-01-10T12:30:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-14T09:55:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/str81gr.109951.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"467\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Arnaud Deltenre\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Arnaud Deltenre\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/quelle-clientele-pour-les-suites-dhotels\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/quelle-clientele-pour-les-suites-dhotels\",\"name\":\"Quelle client\u00e8le pour les suites d'h\u00f4tels ?\",\"isPartOf\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/quelle-clientele-pour-les-suites-dhotels#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/quelle-clientele-pour-les-suites-dhotels#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2017\/01\/str81gr.109951.jpg\",\"datePublished\":\"2017-01-10T12:30:55+00:00\",\"dateModified\":\"2022-10-14T09:55:54+00:00\",\"author\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/5c156f900a0e8a3db500e35c5be2647f\"},\"description\":\"Les suites d\u2019h\u00f4tels incarnent la quintessence du savoir recevoir. 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