{"id":70155,"date":"2018-02-20T16:53:36","date_gmt":"2018-02-20T15:53:36","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=70155"},"modified":"2018-02-20T16:53:36","modified_gmt":"2018-02-20T15:53:36","slug":"new-egencia-feature","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/new-egencia-feature","title":{"rendered":"Egencia simplifies airline ticket changes"},"content":{"rendered":"<p>Autonomy and flexibility: it's in response to these two crucial issues for business travellers that<strong>Egencia<\/strong> is launching a new feature. The business travel agency is now offering all its customers the option of making their own changes to their flights after booking. Business travellers now have instant access to fare changes and any penalties that may apply. They can also view the available timetables in the same class of travel. The operation, <strong>accessible on computer and mobile<\/strong>Egencia's new online exchange process is based on payment history and user preferences to ensure a seamless user experience. As a result, Egencia guarantees a zero human intervention automation rate of more than 80% for the new online exchange process. According to the latest Egencia Business Travel and Technology study, one out of two travellers would prefer to organise their trip independently rather than having to call on the services of a third party, except in the event of a problem.<\/p>\n<p><em>\"When their travel plans change, business travellers turn to their mobile devices for a solution, whether it's their computers or their smartphones.<\/em>\u00a0\"reminds <strong>Michael Gulmann<\/strong>Chief Product Officer at Egencia. \"\u00a0<em>We do everything we can to make it easier for them to rebook their flights, so that they can continue their journeys or return home at the weekend.\u00a0<\/em>\"he adds.<\/p>\n<p>This announcement is part of the <strong><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/business-travel-show-londres-20180119.html\/\" target=\"_blank\" rel=\"noopener noreferrer\">Business Travel Show<\/a><\/strong>the annual business travel event held in London on <strong>21 and 22 February<\/strong>Egencia will be demonstrating its new functionality.<\/p>","protected":false},"excerpt":{"rendered":"<p>Egencia now offers online ticket exchange after booking to give business travellers greater autonomy.<\/p>","protected":false},"author":17,"featured_media":70157,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[77,79],"tags":[1247],"type-darticle":[52],"n_magazine":[],"class_list":["post-70155","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agences","category-outils-de-gestion","tag-egencia","type-darticle-breve","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Flexibilit\u00e9, autonomie : Egencia lance une nouvelle fonctionnalit\u00e9 mobile<\/title>\n<meta name=\"description\" content=\"Egencia permet aux voyageurs d\u2019affaires de modifier eux-m\u00eames leurs billets d&#039;avions en ligne, apr\u00e8s la r\u00e9servation, depuis leur ordinateur ou leur smartphone.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.voyages-d-affaires.com\/en\/new-egencia-feature\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Egencia simplifie la modification des billets d&#039;avion\" \/>\n<meta property=\"og:description\" content=\"Egencia permet aux voyageurs d\u2019affaires de modifier eux-m\u00eames leurs billets d&#039;avions en ligne, apr\u00e8s la r\u00e9servation, depuis leur ordinateur ou leur smartphone.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.voyages-d-affaires.com\/en\/new-egencia-feature\" \/>\n<meta property=\"og:site_name\" content=\"Voyages 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