{"id":75539,"date":"2018-07-09T16:30:09","date_gmt":"2018-07-09T14:30:09","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=75539"},"modified":"2018-12-18T10:53:42","modified_gmt":"2018-12-18T09:53:42","slug":"rgpd-business-travellers-portability-right","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/rgpd-business-travellers-portability-right","title":{"rendered":"RGPD and the right to portability: what benefits for business travellers?"},"content":{"rendered":"

Article 20 of the General Data Protection Regulation<\/a> (RGPD), which came into force on 25 May this year, is not the best known. However, alongside the classic rights of access, rectification and forgetting, this article gives European citizens the right to portability. In other words, they can retrieve their personal data from a supplier (profile, preferences, purchase history, etc.) and then, if they so wish, transfer it to another platform. Subscribers to an audio streaming service will understand the benefits of portability if they wish to migrate their playlists<\/strong> from Spotify to Deezer, or vice versa.<\/p>\n

But portability does more than just facilitate the transition to competition. It also offers the possibility of bringing together data from different service providers in one place. All this data could then \"dialogue<\/strong> and give BtoC players a truly 360\u00b0 view of their consumers. Whether in the world of health, fashion or the automotive industry, many companies would undoubtedly be very interested in this prospect.<\/p>\n

Making life easier for travellers<\/h2>\n

Similarly, business travel lends itself ideally to the emergence of new services<\/strong> according to Olivier Dion, CEO of Onecub, a start-up supported by SNCF D\u00e9veloppement and the originator of a platform dedicated to data portability: \"\u00a0In a journey, there is only one action to perform: moving from one place to another. But this action involves a multitude of players<\/em>. \" In this context, and this is what Onecub proposes to do through its platform, data portability would enable travel agencies, aggregators, carriers, hotels, etc. to be interconnected.<\/p>\n

The first advantage of this development is that it simplifies life for business travellers. All they have to do is fill in the details of their trip once - destination, arrival and departure times, etc. - and their preferences - 1st or 2nd class, type of vehicle hired, hotel category.... This information will then be known - if he agrees<\/strong> - by all the players in the chain. What's more, the fields on the online booking forms will already be pre-filled, and the processing of expenses notes<\/strong> will be all the smoother on your return from the trip.<\/p>\n

Data sharing presents several other advantages<\/strong>. The historical recording of train or plane delays and the exchange of information should also simplify the processing of compensation claims. Companies committed to a policy of corporate social responsibility (CSR<\/strong>) will find it easier to draw up the carbon footprint<\/strong> their employees' travel plans. And finally, public services will be able to provide travellers with real-time information about their destination (prior administrative procedures, security alerts, epidemics).<\/p>\n

By knowing the traveller's preferred means of transport and their diary, travel professionals can coordinate their efforts to intervene at the right moment.<\/p><\/blockquote>\n

But it is above all when it comes to service that portability will come into its own, enhancing the experience of the business traveller. By knowing their preferred means of transport and their business agenda, the taxi or VTC<\/strong><\/a>as well as hoteliers and catering specialists. concierge<\/strong> will be able to coordinate themselves to intervene at the right moment during the customer's journey. In this way, by sharing information that has hitherto been scattered across the servers of each service provider, the journey should run more smoothly.<\/p>\n

Consent \u00e0 la carte<\/h2>\n

In addition, travellers will have a tighter control over the service<\/strong> by selecting the suppliers with whom they agree to share their data, in the knowledge that they may at any time revoke consent<\/strong>. At the same time, players in the travel industry will see it as an effective way, in full compliance with the RGPD, of gathering particularly qualified personal data, since it will be provided by travellers themselves. All in all, as long as you play the game<\/strong> data sharing between suppliers. \"\u00a0Portability can be a cause for concern for some companies, with information potentially circulating among competitors.<\/em>\" observes Olivier Dion.<\/p>\n

A few months after the RGPD came into force, the movement is still in its infancy. Onecub has announced that it is in contact with airlines<\/strong>There are also a large number of start-ups. It is certainly thanks to these start-ups that portability should take off. Whether they offer car rental<\/strong> <\/a>like Drivy or car sharing car park<\/strong> such as TravelCar and Mobyparl, whether they specialise in reserving a car or a car rental. VTC<\/strong> likeUber<\/strong><\/a> and Taxify or the luggage transfer<\/strong> like Eelway<\/a>They have everything to gain from this flow of information.
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