{"id":81533,"date":"2018-12-13T10:15:34","date_gmt":"2018-12-13T09:15:34","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=81533"},"modified":"2018-12-13T10:15:34","modified_gmt":"2018-12-13T09:15:34","slug":"sap-concur-direct-reservations","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-direct-reservations","title":{"rendered":"SAP Concur points to decline in direct bookings"},"content":{"rendered":"<p style=\"font-weight: 400;\">Carried out among <strong>1,250 passengers<\/strong> European business leaders, the <strong>SAP Concur<\/strong> reveals a fall in the number of <strong>direct bookings<\/strong> hotel and airline bookings. From 2017 to 2018, these bookings fell from 79 % to 68 % and from 83 % to 70 % respectively. \"62 % business travellers consider their company to be fairly or very advanced in terms of the technology offered for bookings,\" notes Pierre-Emmanuel Tetaz, Managing Director of SAP Concur. He continues: \"This probably explains why direct bookings have been less common than the use of online booking tools.<\/p>\n<h3 style=\"font-weight: 400;\">Avenues for improvement<\/h3>\n<p style=\"font-weight: 400;\">However, corporate booking channels still face competition. In fact, 41 % of business travellers say they have used a direct channel for its simplicity. On the French market, 45 % of those surveyed chose this type of booking for its ease of use. <strong>ease of use<\/strong> and 44 % because the <strong>price<\/strong> was more advantageous.<\/p>\n<p style=\"font-weight: 400;\">SAP Concur also asked business travellers where they would like to see improvements to corporate channels: 42 % would like to be able to personalise their journey and integrate upstream validation. In addition, one <strong>travel policy<\/strong> This strict policy would discourage employees from booking directly with a company. However, according to this SAP Concur-GBTA study, only 15 % of business travellers say that their company's travel policy has become stricter over the last five years.<\/p>","protected":false},"excerpt":{"rendered":"<p>According to the study conducted by SAP Concur and Global Business Travel Association (GBTA), 69 % of business travellers made direct bookings in 2018. This is down from 81 % in 2017. By improving their booking channels, companies could help to confirm this trend.<\/p>","protected":false},"author":93,"featured_media":81541,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[85],"tags":[1251,1277],"type-darticle":[52],"n_magazine":[],"class_list":["post-81533","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-etudes-et-livresblancs","tag-reservation-hoteliere","tag-gbta","type-darticle-breve","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Etude SAP Concur : les r\u00e9servations h\u00f4teli\u00e8res et a\u00e9riennes directes en baisse<\/title>\n<meta name=\"description\" content=\"D&#039;apr\u00e8s les chiffres de l&#039;\u00e9tude SAP Concur, les voyageurs d&#039;affaires utiliseraient de plus en plus les canaux de r\u00e9servation de leur entreprise pour r\u00e9server h\u00f4tels et avions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-direct-reservations\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SAP Concur pointe la baisse des r\u00e9servations directes\" \/>\n<meta property=\"og:description\" content=\"D&#039;apr\u00e8s les chiffres de l&#039;\u00e9tude SAP Concur, les voyageurs d&#039;affaires utiliseraient de plus en plus les canaux de r\u00e9servation de leur entreprise pour r\u00e9server h\u00f4tels et avions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-direct-reservations\" \/>\n<meta property=\"og:site_name\" content=\"Voyages d&#039;affaires\" \/>\n<meta property=\"article:published_time\" content=\"2018-12-13T09:15:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2018\/12\/etude-concur.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"526\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"\u00c9milie Roussey\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\u00c9milie Roussey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes\",\"name\":\"Etude SAP Concur : les r\u00e9servations h\u00f4teli\u00e8res et a\u00e9riennes directes en baisse\",\"isPartOf\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2018\/12\/etude-concur.jpg\",\"datePublished\":\"2018-12-13T09:15:34+00:00\",\"author\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/a97f0f5563d049e8f2e841e4d6cf4076\"},\"description\":\"D'apr\u00e8s les chiffres de l'\u00e9tude SAP Concur, les voyageurs d'affaires utiliseraient de plus en plus les canaux de r\u00e9servation de leur entreprise pour r\u00e9server h\u00f4tels et avions.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes#primaryimage\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2018\/12\/etude-concur.jpg\",\"contentUrl\":\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2018\/12\/etude-concur.jpg\",\"width\":700,\"height\":526,\"caption\":\"En 2018, 68 % des voyageurs r\u00e9servaient leur vol directement en ligne.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.voyages-d-affaires.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SAP Concur pointe la baisse des r\u00e9servations directes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#website\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/\",\"name\":\"Voyages d&#039;affaires\",\"description\":\"media fran\u00e7ais du Voyage d&#039;Affaires &amp; du MICE\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.voyages-d-affaires.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/a97f0f5563d049e8f2e841e4d6cf4076\",\"name\":\"\u00c9milie Roussey\",\"url\":\"https:\/\/www.voyages-d-affaires.com\/en\/author\/eroussey\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"SAP Concur study: direct hotel and airline bookings down","description":"According to figures from the SAP Concur study, business travellers are increasingly using their company's reservation channels to book hotels and flights.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-direct-reservations","og_locale":"en_GB","og_type":"article","og_title":"SAP Concur pointe la baisse des r\u00e9servations directes","og_description":"D'apr\u00e8s les chiffres de l'\u00e9tude SAP Concur, les voyageurs d'affaires utiliseraient de plus en plus les canaux de r\u00e9servation de leur entreprise pour r\u00e9server h\u00f4tels et avions.","og_url":"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-direct-reservations","og_site_name":"Voyages d&#039;affaires","article_published_time":"2018-12-13T09:15:34+00:00","og_image":[{"width":700,"height":526,"url":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2018\/12\/etude-concur.jpg","type":"image\/jpeg"}],"author":"\u00c9milie Roussey","twitter_card":"summary_large_image","twitter_misc":{"Written by":"\u00c9milie Roussey","Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes","url":"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes","name":"SAP Concur study: direct hotel and airline bookings down","isPartOf":{"@id":"https:\/\/www.voyages-d-affaires.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes#primaryimage"},"image":{"@id":"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes#primaryimage"},"thumbnailUrl":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2018\/12\/etude-concur.jpg","datePublished":"2018-12-13T09:15:34+00:00","author":{"@id":"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/a97f0f5563d049e8f2e841e4d6cf4076"},"description":"According to figures from the SAP Concur study, business travellers are increasingly using their company's reservation channels to book hotels and flights.","breadcrumb":{"@id":"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes#primaryimage","url":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2018\/12\/etude-concur.jpg","contentUrl":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2018\/12\/etude-concur.jpg","width":700,"height":526,"caption":"En 2018, 68 % des voyageurs r\u00e9servaient leur vol directement en ligne."},{"@type":"BreadcrumbList","@id":"https:\/\/www.voyages-d-affaires.com\/en\/sap-concur-reservations-directes#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.voyages-d-affaires.com\/"},{"@type":"ListItem","position":2,"name":"SAP Concur pointe la baisse des r\u00e9servations directes"}]},{"@type":"WebSite","@id":"https:\/\/www.voyages-d-affaires.com\/#website","url":"https:\/\/www.voyages-d-affaires.com\/","name":"Business travel","description":"THE FRENCH BUSINESS TRAVEL &amp; MICE MEDIA","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.voyages-d-affaires.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/a97f0f5563d049e8f2e841e4d6cf4076","name":"\u00c9milie Roussey","url":"https:\/\/www.voyages-d-affaires.com\/en\/author\/eroussey"}]}},"_links":{"self":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts\/81533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/users\/93"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/comments?post=81533"}],"version-history":[{"count":2,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts\/81533\/revisions"}],"predecessor-version":[{"id":81569,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/posts\/81533\/revisions\/81569"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/media\/81541"}],"wp:attachment":[{"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/media?parent=81533"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/categories?post=81533"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/tags?post=81533"},{"taxonomy":"type-darticle","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/type-darticle?post=81533"},{"taxonomy":"n_magazine","embeddable":true,"href":"https:\/\/www.voyages-d-affaires.com\/en\/wp-json\/wp\/v2\/n_magazine?post=81533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}