{"id":82765,"date":"2019-01-30T12:06:56","date_gmt":"2019-01-30T11:06:56","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=82765"},"modified":"2019-01-30T12:16:10","modified_gmt":"2019-01-30T11:16:10","slug":"transport-focus-rail","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/transport-focus-rail","title":{"rendered":"Britain's railways are out of favour"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>Les voyageurs d\u2019affaires italiens et britanniques ne sont pas log\u00e9s \u00e0 la m\u00eame enseigne : alors que les premiers ont b\u00e9n\u00e9fici\u00e9 d\u2019une <a href=\"https:\/\/www.voyages-d-affaires.com\/concurrence-ferroviaire-italie-20190114.html\" target=\"_blank\" rel=\"noopener\"><strong>mont\u00e9e en gamme de l\u2019offre ferroviaire<\/strong> suite \u00e0 l\u2019<strong>ouverture \u00e0 la concurrence<\/strong><\/a>, les seconds font grise mine. Le rapport publi\u00e9 le <strong>29 janvier<\/strong> par <strong>Transport Focus<\/strong> d\u00e9nonce un taux de satisfaction historiquement bas. D\u2019apr\u00e8s les t\u00e9moignages recueillis par l\u2019organisme ind\u00e9pendant aupr\u00e8s de <strong>25 000 voyageurs<\/strong>, la popularit\u00e9 du rail britannique est m\u00eame \u00e0 son <strong>plus bas niveau depuis 2008<\/strong>.<\/p>\n<figure id=\"attachment_82779\" aria-describedby=\"caption-attachment-82779\" style=\"width: 700px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/01\/transport-focus.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-82779\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/01\/transport-focus.jpg\" alt=\"Transport Focus\" width=\"700\" height=\"346\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/01\/transport-focus.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/01\/transport-focus-300x148-derived.jpg 300w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/01\/transport-focus-324x160-derived.jpg 324w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><figcaption id=\"caption-attachment-82779\" class=\"wp-caption-text\">D&rsquo;apr\u00e8s Transport Focus, le taux g\u00e9n\u00e9ral de satisfaction atteint 79% en 2018.<\/figcaption><\/figure>\n<p>Sur <strong>25 compagnies ferroviaires<\/strong>, seuls deux acteurs affichent des taux de satisfaction en hausse : Heathrow Express et Chiltern Railways. A l\u2019inverse, sept acteurs du march\u00e9 \u2013 Great Northern, Northern, TransPennine Express, Greater Anglia, Thameslink, London North Eastern Railway et ScotRail ont vu leur popularit\u00e9 chuter. Le rail \u00e9cossais est d\u2019ailleurs tout particuli\u00e8rement concern\u00e9 : d\u2019apr\u00e8s Transport Focus, son taux de satisfaction n\u2019a jamais \u00e9t\u00e9 aussi bas depuis 16 ans\u2026<\/p>\n<div class=\"vc_row wpb_row td-pb-row\"><div class=\"wpb_column vc_column_container td-pb-span12\"><div class=\"vc_column-inner \"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_js\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<iframe id=\"datawrapper-chart-EfLKj\" src=\"\/\/datawrapper.dwcdn.net\/EfLKj\/1\/\" scrolling=\"no\" frameborder=\"0\" style=\"width: 0; min-width: 100% !important;\" height=\"281\"><\/iframe><script type=\"text\/javascript\">if(\"undefined\"==typeof window.datawrapper)window.datawrapper={};window.datawrapper[\"EfLKj\"]={},window.datawrapper[\"EfLKj\"].iframe=document.getElementById(\"datawrapper-chart-EfLKj\"),window.addEventListener(\"message\",function(a){if(\"undefined\"!=typeof a.data[\"datawrapper-height\"])for(var b in a.data[\"datawrapper-height\"])if(\"EfLKj\"==b)window.datawrapper[\"EfLKj\"].iframe.style.height=a.data[\"datawrapper-height\"][b]+\"px\"});<\/script>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<p>\u00ab\u00a0<em>Notre dernier sondage confirme que la satisfaction des passagers est tomb\u00e9e \u00e0 son plus bas niveau en dix ans\u00a0<\/em>\u00bb, t\u00e9moigne <strong>Anthony Smith<\/strong>, directeur g\u00e9n\u00e9ral de <strong>Transport Focus<\/strong>. \u00ab\u00a0<em>L&rsquo;irritation des passagers face aux mauvaises performances mine leur confiance dans le secteur [ferroviaire]. La frustration des passagers \u00e0 l&rsquo;\u00e9gard des tarifs en constante augmentation sape leur confiance quant \u00e0 la capacit\u00e9 du syst\u00e8me \u00e0 se r\u00e9former. La col\u00e8re des passagers pendant la crise de horaire de l\u2019\u00e9t\u00e9 dernier \u00e9tait palpable\u00a0<\/em>\u00bb, ajoute Anthony Smith.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>According to figures published on 29 January by the independent body Transport Focus, user satisfaction with British rail transport has just reached its lowest level for ten years.<\/p>","protected":false},"author":17,"featured_media":82771,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[61],"tags":[1233,1353,1431],"type-darticle":[52],"n_magazine":[],"class_list":["post-82765","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ferroviaire","tag-royaume-uni","tag-compagnies-ferroviaires","tag-train","type-darticle-breve","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast 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