{"id":82765,"date":"2019-01-30T12:06:56","date_gmt":"2019-01-30T11:06:56","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=82765"},"modified":"2019-01-30T12:16:10","modified_gmt":"2019-01-30T11:16:10","slug":"transport-focus-rail","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/transport-focus-rail","title":{"rendered":"Britain's railways are out of favour"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>Italian and British business travellers are not in the same boat: while Italian business travellers have benefited from a <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/concurrence-ferroviaire-italie-20190114.html\/\" target=\"_blank\" rel=\"noopener\"><strong>Upmarket rail services<\/strong> following the<strong>opening up to competition<\/strong><\/a>The latter are not looking so good. The report published on <strong>29 January<\/strong> by <strong>Transport Focus<\/strong> denounces a historically low satisfaction rate. According to testimonies gathered by the independent body from <strong>25,000 passengers<\/strong>the popularity of British rail is even at its highest. <strong>lowest level since 2008<\/strong>.<\/p>\n<figure id=\"attachment_82779\" aria-describedby=\"caption-attachment-82779\" style=\"width: 700px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/01\/transport-focus.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-82779\" src=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/01\/transport-focus.jpg\" alt=\"Transport Focus\" width=\"700\" height=\"346\" srcset=\"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/01\/transport-focus.jpg 700w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/01\/transport-focus-300x148-derived.jpg 300w, https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/01\/transport-focus-324x160-derived.jpg 324w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/a><figcaption id=\"caption-attachment-82779\" class=\"wp-caption-text\">According to Transport Focus, the overall satisfaction rate reached 79% in 2018.<\/figcaption><\/figure>\n<p>Visit <strong>25 railway companies<\/strong>Only two players - Heathrow Express and Chiltern Railways - showed an increase in satisfaction. Conversely, seven market players - Great Northern, Northern, TransPennine Express, Greater Anglia, Thameslink, London North Eastern Railway and ScotRail - saw their popularity fall. Scottish rail is particularly affected: according to Transport Focus, its satisfaction rate is the lowest it has been for 16 years...<\/p>\n<div class=\"vc_row wpb_row td-pb-row\"><div class=\"wpb_column vc_column_container td-pb-span12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_js\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<iframe id=\"datawrapper-chart-EfLKj\" src=\"\/\/datawrapper.dwcdn.net\/EfLKj\/1\/\" scrolling=\"no\" frameborder=\"0\" style=\"width: 0; min-width: 100% !important;\" height=\"281\"><\/iframe><script type=\"text\/javascript\">if(\"undefined\"==typeof window.datawrapper)window.datawrapper={};window.datawrapper[\"EfLKj\"]={},window.datawrapper[\"EfLKj\"].iframe=document.getElementById(\"datawrapper-chart-EfLKj\"),window.addEventListener(\"message\",function(a){if(\"undefined\"!=typeof a.data[\"datawrapper-height\"])for(var b in a.data[\"datawrapper-height\"])if(\"EfLKj\"==b)window.datawrapper[\"EfLKj\"].iframe.style.height=a.data[\"datawrapper-height\"][b]+\"px\"});<\/script>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<p>\"\u00a0<em>Our latest survey confirms that passenger satisfaction has fallen to its lowest level in ten years\u00a0<\/em>\"says <strong>Anthony Smith<\/strong>Managing Director of <strong>Transport Focus<\/strong>. \"\u00a0<em>Passengers' irritation at poor performance undermines their confidence in the [rail] industry. Passengers' frustration with ever-increasing fares undermines their confidence in the system's ability to reform. Passenger anger during last summer's timetable crisis was palpable\u00a0<\/em>\"adds Anthony Smith.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>According to figures published on 29 January by the independent body Transport Focus, user satisfaction with British rail transport has just reached its lowest level for ten years.<\/p>","protected":false},"author":17,"featured_media":82771,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[61],"tags":[1431,1233,1353],"type-darticle":[52],"n_magazine":[],"class_list":["post-82765","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ferroviaire","tag-train","tag-royaume-uni","tag-compagnies-ferroviaires","type-darticle-breve","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - 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