{"id":83509,"date":"2019-02-20T16:55:45","date_gmt":"2019-02-20T15:55:45","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=83509"},"modified":"2022-10-14T15:06:35","modified_gmt":"2022-10-14T13:06:35","slug":"egencia-hotel-conversations","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/egencia-hotel-conversations","title":{"rendered":"Egencia starts the \"Conversation\" between hoteliers and business travellers"},"content":{"rendered":"<p>Egencia took advantage of the <strong>Business Travel Show<\/strong>organised at <strong>London<\/strong> the <strong>20 and 21 February<\/strong> to unveil some of its new features. These include the <strong>\"Egencia Hotel Conversations<\/strong> must facilitate direct dialogue between the business traveller and his establishment. Business travel agency managers have no hesitation in referring to \"the traveller's contact point\". <em>a first in the business travel market<\/em>\u00a0\"on the way to \"\u00a0<em>revolutionise the way hoteliers and business travellers interact with each other once a booking has been made<\/em> \"according to\u00a0<strong>Michael Gulmann<\/strong>Product Manager at Egencia. \" <em><strong>We've seen conversations double<\/strong> over the last few months, clearly demonstrating the value of this <strong>new value proposition<\/strong> in the business travel market<\/em> \"says Gulmann. In short, professionals on the move can now <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/mauffrey-egencia-techno-experience-client-20190108.html\/\" target=\"_blank\" rel=\"noopener\">ask about little extras to make their stay more enjoyable<\/a>For example, they can offer a specific type of pillow, or provide for late check-in in the event of flight delays. Hoteliers, for their part, are invited to personalise their offers, by \"pushing\" certain deals in advance of the trip.<\/p>\n    <style>\n        div.link-block {\n            margin: 1em;\n            margin-left: 2px;\n            font-weight: bold;\n            padding: 1em;\n            position: relative;\n            border-top: 1px solid #cecece;\n            border-bottom: 1px solid #cecece;\n            font-size: 1.15rem;\n        } \n        div.link-block::before {\n            display: block;\n            content: '';\n            position: absolute;\n            top: 0.5em;\n            bottom: 0.5em;\n            left: -2px;\n            background-color: #a91c2c;\n            border-radius: 2.5px;\n            width: 5px;\n        }\n        div.link-block > a {\n            text-decoration: none;\n            border-bottom: none;\n            color: black;\n            font-family: 'Roboto', Arial, sans-serif;\n        }\n        div.link-block > a:hover {\n            text-decoration: underline;\n            border-bottom: none;\n            color: black;\n        }\n        @media only screen and (max-width: 600px) {\n            div.link-block {\n                padding: 0.7em;\n            }\n        }\n    <\/style>\n    <div class=\"link-block\"><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/american-express-egencia\">Read also: American Express GBT to buy Egencia from Expedia Group<\/a><\/div>\n<p>In addition to this Egencia Hotel Conversations option, the business travel agency also focused on two other issues: the <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/duty-of-care-exercice-20180723.html\/\" target=\"_blank\" rel=\"noopener\"><strong>duty of care<\/strong> <\/a>and the <strong>packaged booking<\/strong>. So updating the\u00a0<strong>Egencia Traveler Tracker<\/strong> gives travel managers a clearer picture of the dangers likely to affect their travellers. In particular, travel managers can draw a circle or square on the online map, and check whether an employee is present in any area of turbulence. As for <strong>bundled offers<\/strong>Egencia drew on the expertise and resources of the <strong>Expedia group<\/strong> to offer - in the same way as the leisure sector - packages combining accommodation and transport. This offer, called <strong>\"Egencia Air and Hotel<\/strong> must guarantee the company a more advantageous overall fare, while broadening the range of establishments offered to travellers, in particular by integrating top-of-the-range addresses that would not have been authorised by the travel policy.<\/p>\n    <style>\n        div.link-block {\n            margin: 1em;\n            margin-left: 2px;\n            font-weight: bold;\n            padding: 1em;\n            position: relative;\n            border-top: 1px solid #cecece;\n            border-bottom: 1px solid #cecece;\n            font-size: 1.15rem;\n        } \n        div.link-block::before {\n            display: block;\n            content: '';\n            position: absolute;\n            top: 0.5em;\n            bottom: 0.5em;\n            left: -2px;\n            background-color: #a91c2c;\n            border-radius: 2.5px;\n            width: 5px;\n        }\n        div.link-block > a {\n            text-decoration: none;\n            border-bottom: none;\n            color: black;\n            font-family: 'Roboto', Arial, sans-serif;\n        }\n        div.link-block > a:hover {\n            text-decoration: underline;\n            border-bottom: none;\n            color: black;\n        }\n        @media only screen and (max-width: 600px) {\n            div.link-block {\n                padding: 0.7em;\n            }\n        }\n    <\/style>\n    <div class=\"link-block\"><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/egencia-meetings-events-gbt\">Read also: Egencia expands its consulting and meetings &amp; events offering with American Express GBT<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>With the new \"Egencia Hotel Conversations\" feature, the corporate travel agency aims to facilitate direct communication between business travellers and their hotel, to increase personalisation and responsiveness. Egencia is also launching new features for duty of care and packaged reservations.<\/p>","protected":false},"author":17,"featured_media":83515,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[77,79],"tags":[1247,1479,2067],"type-darticle":[52],"n_magazine":[],"class_list":["post-83509","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agences","category-outils-de-gestion","tag-egencia","tag-duty-of-care","tag-tmc","type-darticle-breve","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Egencia engage la &quot;Conversation&quot; entre h\u00f4teliers et voyageurs d\u2019affaires<\/title>\n<meta name=\"description\" content=\"Avec la nouvelle fonctionnalit\u00e9 &quot;Egencia Hotel Conversations&quot;, l\u2019agence de voyages d\u2019affaires entend faciliter la communication directe entre les voyageurs d\u2019affaires et leur h\u00f4tel pour gagner en personnalisation et en r\u00e9activit\u00e9. 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