{"id":90679,"date":"2019-11-13T10:21:30","date_gmt":"2019-11-13T09:21:30","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=90679"},"modified":"2019-11-13T11:00:06","modified_gmt":"2019-11-13T10:00:06","slug":"ffp-loyalty-simplification-hardening","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/ffp-loyalty-simplification-hardening","title":{"rendered":"Loyalty programmes: behind the \"simplification\", the tightening up"},"content":{"rendered":"<p>In the space of two months, two airlines have just announced changes to their <strong>Frequent Flyer Programme (FFP)<\/strong>. And unfortunately for the members concerned, all the new rules adopted in recent years correspond to a <strong>devaluation<\/strong> their programme and now their status. Today, almost all airlines award miles according to the class of flight chosen - from 25% of miles on route X for the lowest fares in Eco Class to a bonus of 25% or 50% of miles in Eco Premium or Business Class. At the same time <strong>booking periods<\/strong> as well as the <strong>number of seats allocated<\/strong> for an FFP award ticket have fallen sharply.<\/p>\n<p><strong>United Airlines<\/strong> has decided to go one step further. From <strong>15 November<\/strong>the American carrier is introducing a <strong>total flexibility<\/strong> on the number of miles required to obtain a free ticket. This means that a flight to the same destination may cost more or fewer miles, depending on the period or the take-off time. No more charter, then, but a fully-fledged reward system. <strong>random<\/strong>...<\/p>\n<p>In addition, from 1 January 2020, Premier status on frequent flyer programmes will change. They will no longer be based on distance but on a combined total of flights and qualification points, with one dollar equalling one point. Each flight qualifies for one flight point (PQF) - regardless of the class chosen - except on the lowest economy fares. This flight point will be the same in all classes.<\/p>\n<p>On the other hand, the qualification points (PQPs) calculated on the fare paid will vary according to class and distance. The airline will also include in its PQPs supplements added to the base fare, Economy Plus seats, the purchase of preferred seats, paid upgrades and a flight on a partner airline. In fact, United's main aim is to reward passengers who fly and spend a lot. This will naturally put long-haul passengers at a disadvantage, except for very frequent flyers.<\/p>\n<p>As for <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/conversions-illegales-chez-miles-more-20190613.html\/\" target=\"_blank\" rel=\"noopener\"><strong>Miles &amp; More<\/strong><\/a> from <strong>Lufthansa<\/strong>The programme has already lost considerable value over the last year, firstly by linking the award miles awarded to the value of the ticket, and then by making award flights more expensive. From <strong>1st January 2021<\/strong>Lufthansa\u00a0<em>simplifies\u00a0<\/em>\"The new scheme will calculate premium status based not on the number of miles and the class of travel, but on the number of days travelled. <strong>ticket price<\/strong>. Points will be awarded according to the amount spent, and Miles &amp; More members will earn more points if the flights are on Lufthansa Group airlines. The Premium statuses awarded will be <strong>valid for one year only<\/strong> instead of the current two years. However, the status of 'Grand Voyageur' and 'Senator' for life will become an official benefit of the programme.<\/p>\n<p>These changes are taking place at a time when Europe is witnessing the emergence of a new <strong>sling against FFPs<\/strong>. In the United Kingdom, a study by Imperial College London, commissioned by the Committee on Climate Change (CCC), indicates that FFPs would encourage travellers to <strong>fly more than you have to<\/strong> to collect miles and rewards. The CCC would therefore like FFPs to be simply <strong>abolished<\/strong>. The most frequent passengers, on the other hand, would be distinguished in a completely different way. They would pay a <strong>additional environmental tax<\/strong> to offset their contribution to global warming by travelling more...<\/p>","protected":false},"excerpt":{"rendered":"<p>United Airlines and Lufthansa are to modify their respective frequent flyer programmes. Behind the argument of simplification lies a real tightening of the conditions for collecting miles. Could it be that FFP programmes have had their day?<\/p>","protected":false},"author":21,"featured_media":90681,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59],"tags":[131,1029,1215,1607],"type-darticle":[],"n_magazine":[],"class_list":["post-90679","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aerien","tag-compagnies-aeriennes","tag-programmes-de-fidelisation","tag-environnement","tag-lufthansa","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FFP : la &quot;simplification&quot; des programmes de fid\u00e9lisation\u00a0entraine leur durcissement<\/title>\n<meta name=\"description\" content=\"United Airlines et Lufthansa viennent d\u2019annoncer des changements dans leurs programmes de fid\u00e9lisation respectifs. Derri\u00e8re l\u2019argument d\u2019une simplification des r\u00e8gles se cache en fait un vrai durcissement des conditions de collecte de miles. Les programmes FFP auraient-ils donc v\u00e9cu\u00a0?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.voyages-d-affaires.com\/en\/ffp-loyalty-simplification-hardening\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Programmes de fid\u00e9lisation\u00a0: derri\u00e8re la &quot;simplification&quot;, le durcissement\" \/>\n<meta property=\"og:description\" content=\"United Airlines et Lufthansa viennent d\u2019annoncer des changements dans leurs programmes de fid\u00e9lisation respectifs. 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Les programmes FFP auraient-ils donc v\u00e9cu\u00a0?","og_url":"https:\/\/www.voyages-d-affaires.com\/en\/ffp-loyalty-simplification-hardening","og_site_name":"Voyages d&#039;affaires","article_published_time":"2019-11-13T09:21:30+00:00","article_modified_time":"2019-11-13T10:00:06+00:00","og_image":[{"width":700,"height":466,"url":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/11\/lufthansa-boeing.jpg","type":"image\/jpeg"}],"author":"Luc Citrinot","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Luc Citrinot","Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.voyages-d-affaires.com\/en\/fidelisation-ffp-simplification-durcissement","url":"https:\/\/www.voyages-d-affaires.com\/en\/fidelisation-ffp-simplification-durcissement","name":"FFP: the \"simplification\" of loyalty programmes is leading to their tightening","isPartOf":{"@id":"https:\/\/www.voyages-d-affaires.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.voyages-d-affaires.com\/en\/fidelisation-ffp-simplification-durcissement#primaryimage"},"image":{"@id":"https:\/\/www.voyages-d-affaires.com\/en\/fidelisation-ffp-simplification-durcissement#primaryimage"},"thumbnailUrl":"https:\/\/www.voyages-d-affaires.com\/wp-content\/uploads\/2019\/11\/lufthansa-boeing.jpg","datePublished":"2019-11-13T09:21:30+00:00","dateModified":"2019-11-13T10:00:06+00:00","author":{"@id":"https:\/\/www.voyages-d-affaires.com\/#\/schema\/person\/c74b2eea412d55da7482e81e95f8edc3"},"description":"United Airlines and Lufthansa have just announced changes to their respective frequent flyer programmes. 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