{"id":92051,"date":"2020-01-02T14:26:36","date_gmt":"2020-01-02T13:26:36","guid":{"rendered":"https:\/\/www.voyages-d-affaires.com\/?p=92051"},"modified":"2020-01-02T14:30:17","modified_gmt":"2020-01-02T13:30:17","slug":"air-indemnity-review-2019","status":"publish","type":"post","link":"https:\/\/www.voyages-d-affaires.com\/en\/air-indemnity-review-2019","title":{"rendered":"3 million passengers affected by disruptions in 2019"},"content":{"rendered":"<p>The time has come to take stock of air travel. <strong>Air Indemnit\u00e9<\/strong> has lent itself to the exercise, by quantifying the <strong>disturbances<\/strong> during the year <strong>2019<\/strong> for flights to and from French airports. To begin 2020 with a touch of optimism, we welcome the positive findings of this study. Starting with the good performance of the national carrier and its regional subsidiary: <strong>Air France<\/strong> and <strong>HOP!<\/strong> are the airlines that recorded the biggest improvements last year, as Laura Vol, Marketing Director and spokeswoman for Air Indemnit\u00e9, points out: \" <em>This year, these companies recorded <strong>-50% of disturbances<\/strong>. It has to be said that 2018 was a particularly difficult year for Air France, due to strikes by its staff, which lasted several months.<\/em> \". Other good news: the significant drop in <strong>flight cancellations<\/strong>The number of flight delays fell by 20%. In total, however <strong>over 3 million passengers<\/strong> who were affected by disruptions in 2019, a rate of <strong>2,5%<\/strong>compared with 3.8% for 2018. According to the figures published by Air Indemnit\u00e9, business travellers were particularly hard hit on the domestic network at Marseille, Pau and Metz-Nancy airports. Internationally, the Tunis-Lyon, Marseille-Tunis and Lyon Djerba routes were the most problematic last year.<\/p>\n<table style=\"border-collapse: collapse; width: 100%;\" border=\"1\">\n<tbody>\n<tr>\n<td style=\"width: 17.0483%;\"><\/td>\n<td style=\"width: 50.7677%; text-align: center; height: 26px;\"><strong>Flight\u00a0<\/strong><\/td>\n<td style=\"width: 61.0074%; text-align: center; height: 26px;\"><strong>Disturbance rate<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 26px;\">\n<td style=\"width: 17.0483%; text-align: center; height: 26px;\">1<\/td>\n<td style=\"width: 50.7677%; text-align: center; height: 26px;\"><a href=\"https:\/\/www.voyages-d-affaires.com\/en\/nancy-lesprit-grand-2-20160808.html\/\" target=\"_blank\" rel=\"noopener\">Metz Nancy<\/a> &#8211; <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/marseille-provence-international-20180504.html\/\" target=\"_blank\" rel=\"noopener\">Marseille<\/a><\/td>\n<td style=\"width: 61.0074%; text-align: center; height: 26px;\">19,3%<\/td>\n<\/tr>\n<tr style=\"height: 26px;\">\n<td style=\"width: 17.0483%; text-align: center; height: 26px;\">2<\/td>\n<td style=\"width: 50.7677%; text-align: center; height: 26px;\">Paris <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/slots-orly-nouvelles-lignes-europe-20191206.html\/\" target=\"_blank\" rel=\"noopener\">Orly<\/a> - Agen<\/td>\n<td style=\"width: 61.0074%; text-align: center; height: 26px;\">10,5%<\/td>\n<\/tr>\n<tr style=\"height: 26px;\">\n<td style=\"width: 17.0483%; text-align: center; height: 26px;\">3<\/td>\n<td style=\"width: 50.7677%; text-align: center; height: 26px;\">Marseille - Pau<\/td>\n<td style=\"width: 61.0074%; text-align: center; height: 26px;\">10,3%<\/td>\n<\/tr>\n<tr style=\"height: 26px;\">\n<td style=\"width: 17.0483%; text-align: center; height: 26px;\">4<\/td>\n<td style=\"width: 50.7677%; text-align: center; height: 26px;\">Pau - <a href=\"https:\/\/www.voyages-d-affaires.com\/en\/nantes-voyage-affaires-20181219.html\/\" target=\"_blank\" rel=\"noopener\">Nantes<\/a><\/td>\n<td style=\"width: 61.0074%; text-align: center; height: 26px;\">8,8%<\/td>\n<\/tr>\n<tr style=\"height: 26px;\">\n<td style=\"width: 17.0483%; text-align: center; height: 26px;\">5<\/td>\n<td style=\"width: 50.7677%; text-align: center; height: 26px;\">Marseille - Metz Nancy<\/td>\n<td style=\"width: 61.0074%; text-align: center; height: 26px;\">8,6%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><em>The five domestic routes most affected by disruption in 2019<\/em><\/p>\n<h6>According to the air passenger compensation specialist, travellers could claim a total of almost <strong style=\"font-family: Verdana, Geneva, sans-serif; font-size: 15px; color: #222222;\">600 million in compensation<\/strong><span style=\"font-family: Verdana, Geneva, sans-serif; font-size: 15px; color: #222222;\">... \" <\/span><em style=\"font-family: Verdana, Geneva, sans-serif; font-size: 15px; color: #222222;\">The considerable amount of \u20ac590 million in compensation owed by the companies is highly indicative of a situation that is still unstable.<\/em><span style=\"font-family: Verdana, Geneva, sans-serif; font-size: 15px; color: #222222;\"> \"says Laura Vol. <\/span><em style=\"font-family: Verdana, Geneva, sans-serif; font-size: 15px; color: #222222;\">Even if this figure is <strong>down on 2018<\/strong>However, it remains very high for a year that has not been marked by any major industrial action, with the exception of December 2019. In fact, 1\/4 of the disruptions experienced by the main airlines - Air France, Easyjet and Ryanair - took place in December.<\/em><span style=\"font-family: Verdana, Geneva, sans-serif; font-size: 15px; color: #222222;\"> \"she adds.<\/span><em>The five domestic routes most affected by disruption in 2019<\/em><\/h6>","protected":false},"excerpt":{"rendered":"<p>According to the 2019 results unveiled on 2 January by Air Indemnit\u00e9, more than 3 million air passengers were affected by disruptions last year in France, despite a sharp fall in flight cancellations (-50%) and a marked improvement in performance at Air France.<\/p>","protected":false},"author":17,"featured_media":92075,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59,85],"tags":[131,1453],"type-darticle":[52],"n_magazine":[],"class_list":["post-92051","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aerien","category-etudes-et-livresblancs","tag-compagnies-aeriennes","tag-greves","type-darticle-breve","vapo-free"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bilan Air Indemnit\u00e9 : 3 millions de voyageurs touch\u00e9s par des perturbations en 2019<\/title>\n<meta name=\"description\" content=\"D\u2019apr\u00e8s le bilan 2019 d\u00e9voil\u00e9 le 2 janvier par Air Indemnit\u00e9, plus de 3 millions de passagers a\u00e9riens ont \u00e9t\u00e9 affect\u00e9s 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