Euroairport Basel-Mulhouse: improvements in passenger handling

Euroairport Basel-Mulhouse wants to better manage passenger flows this summer to avoid the bottlenecks of 2022. The Franco-Swiss hub will introduce its first self-service check-in kiosks in June.
A simulation of the future railway station at Basel-Mulhouse Euroairport (Photo: DR)
A simulation of the future railway station at Basel-Mulhouse Euroairport (Photo: DR)

Euroairport Basel-Mulhouse may be a medium-sized airport with 7.05 million passengers by 2022However, it is still subject to regular congestion at its facilities. France's sixth-largest hub has seen more traffic in the past than it does today. In 2019, the airport welcomed 9.1 million passengers. It ranked 5th in France and 3rd in Switzerland.

L'Euroairport remains the largest airport in the Grand Est regionwell ahead of Strasbourg and Metz-Nancy-Lorraine.

To avoid bottlenecks at security checkpoints, which will be tested in 2022, airport management has introduced a series of measures for the summer.

Automats and self check-in in action

  • Since last year, EuroAirport has put in place a queue management system. This involves positioning staff at certain key passenger crossing points (such as immigration/passport/security control, for example), in order to better manage flows.
  • The introduction of technologies such as Automated Border Control, to complement existing police stations, helps to optimise traffic flows. The airport currently has 5 automated border controls. A further 5 automated border crossings are planned for this summer.
  • Some time in June, a self-service check-in test area will be set up. For a total of 4 first machines "self check-in It is important to note that this is a test phase that will serve as a learning experience for the airport, which will then evaluate the actions to be implemented at the end of the test phase.
  • Greater flexibility in the use of space, with the ability to handle different types of traffic (Schengen, non-Schengen, domestic flights).

In the longer term, there is a project to expand the terminal, which could be completed after 2026. It includes a 30% expansion of terminal space. Passenger volumes are expected to be between 12 and 15 million a year.