CONNECTED TRAVELLER

United is deploying automated flight tracking on its app and testing, at Newark, gate-side meal collection, two new features aimed at saving time for business travellers with connecting flights or in the event of disruption.

A hotel in China is going to use humanoid robots exclusively. The beginning of the end for person-to-person hospitality?

India is simplifying departure procedures at its airports by allowing tickets to be presented on a smartphone...

Amex GBT has announced new artificial intelligence features on Complete, Egencia and Neo, an update that matches the quarterly pace already announced when Complete was launched in 2025.

FCM Travel is launching conversational booking via its Sam AI, ahead of a rolling out announced for ChatGPT, Claude and Gemini. A trajectory already undertaken by Amex GBT, Perk, CDS and BCD Travel.

The Lufthansa Group's first Airbus A320neo will take to the skies on 19th August equipped with Starlink.

British Airways launched its next-generation mobile app in July with more services for passengers.

Starlink technology will equip the fleet of low-cost carrier Frontier Airlines for improved connectivity.

Perk also switches to MCP mode, the new protocol for connecting to the agentic AI, to manage travel & expense and MICE in natural language.

Cvent reorients its brand towards AI and unveils over 70 solutions, all part of a one-billion-dollar investment plan.

Marriott launches Ask Bonvoy, its own conversational AI search engine. Objective: to retain its members against ChatGPT, Gemini, and other AI assistants.

CDS announces the opening of its hotel booking platform to the global ecosystem of AI assistants – ChatGPT, Claude, Microsoft Copilot – via the MCP protocol. An emerging standard also adopted by BCD's TripSource solution.

Uber and WeRide plan to launch self-driving taxis in the Spanish capital. A test phase is due to begin as early as this year.

Whilst Choice Hotels offers AI-backed solutions for SMEs and group bids, IHG has launched an application within ChatGPT.

Uber confirmed its entry into the hotel booking market on Wednesday, moving ever closer to being a travel "super app" through its alliance with Expedia.

Delta has chosen Amazon Leo to boost its in-flight connectivity. The start of a challenge to Starlink's hegemony?

No more data packages that run out halfway through a trip and surprise bills upon return. With the Free Max offer, Free is providing business travellers with unlimited data in 135 destinations.

The British Airways Starlink adventure has officially begun. The first flight powered by SpaceX technology took off on 19 March.

Navan is launching a new virtual assistant, Navan Edge, which advocates ultra-personalisation taken to a level hitherto reserved for the greatest business leaders, and accessible to all.

Air Caraïbes and French bee are expanding their in-flight entertainment offer thanks to an agreement with the M6 Group.