Interview with Pascal Jungfer, CEO of Areka Consulting

Travel policies are not reviewed regularly enough

Does the voice of the traveller count when defining travel policy?

Pascal Jungfer - The business traveller is rarely listened to. Few companies really take the pulse of their employees through surveys that are exhaustive, regular and independent. Some companies try to take account of internal feedback when they change their travel policy, but generally it's more a question of feedback. informalon an empirical basis. On the whole, travellers are more frustrated by frugality that is asked of them than by the lack of consultation.

How do you view the open approach embodied by Google?

Pascal Jungfer - This method may be suitable for companies that decide not to have a real travel policy and that are going to adopt gamification tools. This could lead to development, perhaps not in large groups, but in SMEs, law firms or companies specialising in new technologies that decide to have a "new business". a freer approach to travel policy.

Are travel policies evolving to adapt to new trends?

Pascal Jungfer - There is always a delay, because travel policies are often not reviewed regularly enough, even if the situation varies greatly from one company to another.

Any advice on how to encourage compliance with the travel policy?

Pascal Jungfer - What is crucial is the way in which this travel policy is distributed and disseminated within the company. It is therefore very important that communication and human resources be involved. It's a project in itself.