Egencia took advantage of the Business Travel Showorganised at London the 20 and 21 February to unveil some of its new features. These include the "Egencia Hotel Conversations must facilitate direct dialogue between the business traveller and his establishment. Business travel agency managers have no hesitation in referring to "the traveller's contact point". a first in the business travel market "on the way to " revolutionise the way hoteliers and business travellers interact with each other once a booking has been made "according to Michael GulmannProduct Manager at Egencia. " We've seen conversations double over the last few months, clearly demonstrating the value of this new value proposition in the business travel market "says Gulmann. In short, professionals on the move can now ask about little extras to make their stay more enjoyableFor example, they can offer a specific type of pillow, or provide for late check-in in the event of flight delays. Hoteliers, for their part, are invited to personalise their offers, by "pushing" certain deals in advance of the trip.
In addition to this Egencia Hotel Conversations option, the business travel agency also focused on two other issues: the duty of care and the packaged booking. So updating the Egencia Traveler Tracker gives travel managers a clearer picture of the dangers likely to affect their travellers. In particular, travel managers can draw a circle or square on the online map, and check whether an employee is present in any area of turbulence. As for bundled offersEgencia drew on the expertise and resources of the Expedia group to offer - in the same way as the leisure sector - packages combining accommodation and transport. This offer, called "Egencia Air and Hotel must guarantee the company a more advantageous overall fare, while broadening the range of establishments offered to travellers, in particular by integrating top-of-the-range addresses that would not have been authorised by the travel policy.
