Accor has entered into a partnership with the insurer AXA to offer medical assistance in its 5,000 hotels worldwide. From July, the hotel group's customers will be able to access the medical services offered by AXA Partners, AXA's international entity specialising in assistance services, travel insurance and credit insurance. Travellers will benefit from AXA's telemedicine innovations, with free access to medical teleconsultations.
" AXA's ambition is to evolve from a role of claims payer to that of partner to its customers, in particular by offering them innovative healthcare solutions. This is why AXA has become a world leader in telemedicine solutions. "said Thomas Buberl, CEO of AXA. Customers will also be able to access medical networks developed by AXA worldwide, representing tens of thousands of approved healthcare professionals.
" This unprecedented partnership with AXA, which we have been working on for several months, makes even more sense in the current context. In an increasingly complex environment, our 300,000 employees in the field will henceforth be in a position to assist our customers and ensure their health and safety during their stay "said Sébastien Bazin, CEO of Accor. This partnership is in addition to the health and prevention measures put in place by the group, notably through its ALLSAFE Cleanliness labelin preparation for the gradual reopening of its hotels around the world.
