Punctuality: the AirHelp ranking of French airports

The report published on Thursday by AirHelp analysed some 125,000 flights that took off from French airports in the first three months of 2025. And of these, 22.6 % were delayed, according to the disruption compensation specialist. That's more than 4 million passengers affected by these delays, of whom more than 340,000 are eligible for compensation, according to AirHelp. However, according to AirHelp, 82% of French passengers are unaware of their rights in the event of long delays or flight cancellations.

According to data published on 10 April, the major Paris airports did little to improve the quarterly results. Paris CDG and Paris Beauvais are among the worst performers, with punctuality rates of 70.7 % and 78.6 % respectively. Lyon-Saint-Exupéry (77.1 %) was also singled out by AirHelp, as were Grenoble (48.2 %) and Chambéry (32.2 %), albeit in different proportions.

Conversely Bordeaux and Toulouse as well as EuroAirport Basel-Mulhouse are the best rated in this ranking. Corsica stands out collectively thanks to Calvi-Sainte-Catherine (94.1%), Ajaccio-Napoléon Bonaparte (92.3%) and Figari-Sud Corse (91.6 %).

These figures come against a backdrop of turbulence regarding compensation paid by travellers in the event of flight delays or cancellations. The European Union would like to tighten the rulesThis is being done at the instigation of Poland, which intends to extend the authorised delay threshold... This would effectively reduce the compensation paid to passengers.