A new feature of the Google Assistant, presented at CES, could soon make life easier for business travellers, particularly when it comes to their hotel stay. Interpreter modewhich is currently being rolled out on Google Home and Smart Displays, enables them to chat with concierges or receptionists. across language barriers. In practice, all you have to do is say "Hey Google, soyez mon interprète français" to start Interpreter mode and get oral and written translation in real time on a Google Home Huband is currently available in almost 30 languages.
This development is already being tested in a number of hotels, including Caesars Palace in Paris. Las Vegas where this solution was unveiled, as well as at the Dream Downtown in New York and the Hyatt Regency in Paris. San Francisco. Irby Morvant, Managing Director, says it's an ideal location because of its diversity: "The Hyatt Regency San Francisco Airport welcomes guests and staff from all over the world, creating a mix of backgrounds and languages."
The Hyatt group is working with Google to test this new feature. "At Hyatt, we see technology as a way of improving the way we look after our customers and our employees, and of strengthening human relations which are fundamental to our industry".said Alex Zoghlin, Global Head of Strategy, Innovation and Technology at Hyatt. While French-English exchanges are not a problem for business travellers, the usefulness of this high-tech interpreter can be a great help when travelling long distances, particularly in Asia.
