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Interview with Sabah Kahoul, Managing Director of Business Travel Purchase

Today's travel manager has to know how to do everything. How do you see the profession of travel manager changing? Sabah Kahoul - During my time as a travel manager at Microsoft, I have seen the profession reorganise, become more professional, broaden its geographical scope and extend to categories such as meetings & events, car fleets, mobility, etc.

Duty of care: International SOS points to shortcomings in the...

From trade fairs to conferences, white papers to press articles, the notion of duty of care has been the focus of attention for several years now. However, the transition from theory to practice is proving laborious... According to a study published by International SOS, travel policies are still neglecting the duty of care...

AnswerIQ: CWT's business travel search engine

"Managing your business travel reporting as easily as buying a new pair of shoes on the Internet": this is the promise made by Carlson Wagonlit Travel (CWT) at the launch of CWT AnswerIQ. The new tool, unveiled on 13 November, is ambitious indeed. In the window, a stock of...

Interview with Samir Idris, co-founder and Chief Operating Officer of FairJungle

How would you describe Fairjungle? Samir Idris - The start-up was created just over a year ago and our service has been available since January. Fairjungle is a B2B platform that enables its customers to make savings on their business travel and rewards thrifty employees. To do this, we define...

Travel policy: do travellers have their say?

For many business travellers, 2008 will be remembered as an annus horribilis, marking a rather abrupt change of direction in the history of business travel. My first business trip was in 2006," recalls this former hotel industry professional. It was a trip to Dubai, in business class and in a five-star hotel. The whole...

Interview with Pascal Jungfer, CEO of Areka Consulting

Travel policies are not reviewed regularly enough Does the voice of the traveller count when it comes to defining travel policy? Pascal Jungfer - We don't really listen to business travellers. Few companies really take the pulse of their employees through surveys that are exhaustive, regular and independent....

Sodexo asserts its position in business travel with Rydoo

With the simultaneous acquisition of iAlbatros and Xpenditure in March 2017, Sodexo's offensive into the business travel market was only a matter of time. Since 5 June, it's official: a new player has made a remarkable entry into the business travel ecosystem, despite being used to 'disruptive' announcements. Rydoo - as it is called - intends to embody...

Loyalty points encourage travellers to take risks

For some travellers, loyalty is more important than safety. This is the finding of a study conducted by Carlson Wagonlit Travel on 2,000 people and published on 31 May. According to the Travel Management Company (TMC), three out of ten business travellers prefer to disobey the rules set by their company in order to benefit from hotel loyalty programmes....

American Express GBT joins forces with Lyft to take on urban transport

American Express Global Business Travel (GBT) is stepping up a gear in the urban transport sector. The GBT recently unveiled a distribution agreement with Lyft. By teaming up with Uber's competitor, American Express GBT aims to improve the experience of business travellers while guaranteeing Travel Managers greater visibility of booking data, and therefore...

Study: Bleisure as a recruitment tool according to Egencia

One week follows another in business travel news: from surveys to infographics, market players compete to provide data on the current state of bleisure. The latest publication on the subject is by Egencia, and has the advantage of being based on a vast international sample. The study - soberly entitled "Egencia Bleisure Trends"...

Automating the management of expense claims

Receipts that travellers accumulate in their wallets or in an envelope, at the risk of losing them; sums that are entered by hand or, at best, in an Excel file; invoices that have to be sent to the management controller... Expense claims are often a tedious and time-consuming process....

Reservations: KDS Neo gets new features

Keeping a relatively low profile since its acquisition by American Express GBT, KDS is back in the spotlight. The business travel technology specialist is adding new features to its KDS Neo booking tool. These will be available from 8 July, targeting both business and corporate travellers. In addition to extending the range of...

Survey: frequent travellers

Ah, that damned time that stubbornly refuses to suspend its flight... Every day, millions of business travellers battle against all the clocks in the world, running from taxi to plane, from hotel to meeting. As a result, they are forced to find their own little tricks and habits to make their journeys more productive...

Interview : Juliet Thanwerdas, Travel Manager at BlaBlaCar

How did you choose your business travel agency? Juliet Thanwerdas - We needed to centralise bookings and monitor travel expenses. The criteria focused on the agency's leadership and its openness to BlablaCar's start-up culture. This choice was made before I arrived, but I've already got to grips with the tool...

Egencia study: travel policy in question

Both crucial for companies and often frustrating for business travellers, travel policy is regularly the subject of studies of all kinds, which seek to reconcile - or reconcile - control and comfort. Such is the case of a report published this summer by Egencia, entitled "Policy vs. Policing: Ten Ways to Empower and...