TourCom gains ground with business travellers

The TourCom travel agency network is gaining ground with business customers, as demonstrated by the significant increase in business volume (+10%) recorded during 2011. This augurs well for TourCom, which hopes to make further progress thanks to an upgraded technological offering.

The TourCom network's business arm is building on the good momentum of 2010, which saw a return to growth (+7%) after the downturn seen during the 2009 crisis. Its business volume reached one billion euros in 2011, and its managers have been encouraged to develop its technological offering. "In 2012, the objective of the President of TourCom Affaires is to consolidate this growth by enabling the network's members to benefit from cutting-edge technological tools", stated TourCom on 5 April. "In addition to a basic service including two GDSs, an SBT and preferred agreements with major airlines and car rental companies, TourCom Affaires now offers a full range of off/on services enabling companies to organise their business travel and optimise their travel costs," adds the press release. Real-time expense reporting, electronic invoicing, expense claim management and geolocation: these are the main benefits of the services developed by TourCom for business travellers. This range of services is set to expand further in the short term, thanks to the agreement signed between TourCom, Manor and Amadeus, with a view to encouraging investment in the technological offering.