American Airlines has just announced a series of tests deployed at the Dallas Fort Worthwith one common denominator: the passenger route contactless. The airline intends to change the airport experience to win back the trust of passengers: " While fewer customers have travelled over the past year, our team has used its time to work hard to develop, test and implement new ways to give customers more confidence and comfort when they travel. "says Julie Rath, Vice President, Customer Experience and Reservations. " We're ready to welcome customers back on board with thoughtful, contactless technology that puts more control in their hands and makes their journeys more comfortable. "she adds.
American Airlines passengers can now experience the contactless luggage deposit in most terminals at Dallas Fort Worth International Airport (DFW). The biometric technology This means that passengers do not need to show their ID or boarding card. The Admirals Club lounges are also affected. Next spring, American Airlines' airport lounges will incorporate a mobile ordering system. Later in the year, the airline will experiment with contactless access to these lounges, which already offer free downloadable media, including during the flight.
In a similar vein, theDubai airport is also offering a new alternative for travellers wishing to consult magazines while in the airport. A new partnership with the platform was unveiled on 23 March. The international airport is now claiming the title of first "smart reading" airport. Since Tuesday, travellers have had free access to a catalogue of some 7,000 titles, including magazines, newspapers and comic strips. Closer to home, another business travel player had already distinguished itself a month earlier: G7 taxi subscribers also have access to a digital press kiosk for free access to major national daily and weekly newspapers.
