CWT uses AI to save on air travel

CWT has extended its partnership with Wenrix to enable TMC customers to save on their flight tickets thanks to artificial intelligence, even after booking.
CWT
CWT strengthens its "tariff optimization" component by relying on Wenrix artificial intelligence

Faced with rising business travel prices, players are trying to get organised. Particularly in the air sector where significant increases on a number of strategic areas for business travel, as illustrated by the recent report Air Monitor 2023 published by Amex GBT. In turn, its competitor has just positioned itself on the dossier. CWT announced on Tuesday that it was extending its partnership with Wenrix - due to start in 2020 - to strengthen its fare optimisation tools.

In practical terms, thanks to theartificial intelligenceTMC intends to offer its customers the option of automatically tracking fare changes on flights they have already booked. And to modify them when a saving appears. " Integrated into all booking channels including online, offline and mobile, Wenrix predictive analytics accurately calculates when airfares will change in the future. all GDSthen automatically reassigns existing flight bookings to a cheaper rate (where the difference in price between the original ticket and the new ticket is greater than the cost of modification or cancellation), where applicable, passing on the savings to the customer "explain those responsible for CWT.

" Wenrix's innovative forecasts, based on AI and data science, around tariff probabilities, provide accurate and insightful price information "says John Pelant, Executive Vice President of Technology at CWT. " With the sharp rise in average air fares we are seeing, this multi-year partnership with Wenrix will help our customers get the best possible fares and make the most of their travel budgets. "he promises.