Le Free Wi-Fi has found a new emulator in air transport. Since 1 November, Malaysia Airlines has been offering this service to all passengers on 20 aircraft. wide-body. This offer will then be gradually rolled out on certain narrow-body aircraft. This is the second stage of a free Wi-Fi offer. Last July, the Malaysian airline launched this service exclusively for business class passengers and its Enrich Platinum members.
From now on, all Malaysia Airlines passengers will benefit from free Wi-Fi. All they have to do is connect their devices to the MHconnect" network to navigate on board equipped aircraft.
According to Ahmad Luqman Mohd Azmi, Managing Director of Malaysia Aviation Group (MAG), " our offer of free Wi-Fi to passengers in all classes of travel makes us one of the first airlines to offer such a convenience. In addition, unlike the previous data cap, we now offer unlimited data.
These initiatives underline the airline's commitment to improving the customer experience at every touch point. Malaysia Airlines is enriching the content of its in-flight entertainment (IFE). In particular, by enhancing the in-cabin experience, with the aim of ensuring that passenger comfort, convenience and enjoyment come first.
Return to normal on-board service
It is in this context that the airline is also announcing the return to its traditional in-flight catering service. This had been jeopardised by the end of the contract between Malaysia Airlines and its meal supplier, Brahim's Food Services. The cessation of aircraft refuelling by this local catering company since the end of August led to a visible deterioration in on-board service..
The company's management promises that everything will be back to normal from 15 November. Eight in-flight caterers are now in charge of in-flight catering. Malaysia Airlines says it wants to showcase even more the richness and flavours of Southeast Asian cuisine.
