From Tuesday 2 May, theHelsinki airport has entered a new era: Finnair y is trialling a new facial recognition service until 23 May. This full-scale test is being carried out in partnership with Finaviathe Finnish airport management body, and Futurice, the supplier of the technology being tested.
Facial recognition will be trialled for three weeks for the airline's passenger check-in system. A thousand frequent flyers will be used as "guinea pigs" to check that " whether this technology can be adapted to the airport environment and the airline's infrastructure "says the press release. These loyal passengers can therefore send their photo via a test application. They will then have access to a dedicated check-in counter at the airport.
" We use a facial recognition system based on facial features to convert a photo into an untraceable biometric identity document. "explains Tuğberk Duman, project manager at Futurice. " This allows us to identify passengers to be checked in without the need to store images. This test will enable us to measure the relevance of this tool in an environment with high flows and high security requirements. "it says.
verify the applicability of this facial recognition technology in our processes and the impact it has on the experience of our passengers
The aim of the Finnish authorities is to make the passenger experience more fluid by automating these checks: "The aim is to make the passenger experience more fluid by automating these checks: "The aim is to make the passenger experience more fluid by automating these checks. Facial recognition technology could make it easier for passengers to check in at the airport and eliminate the need for a boarding pass "says Sari Nevanlinna, Finnair's Head of Ground Experience. " The test period will enable us to verify the applicability of this technology facial recognition in our processes and the impact it has on our passengers' experience ".
This experiment is reminiscent of a similar initiative in Amsterdam. At the beginning of 2017, theSchiphol airport had already launched biometric boarding. The Dutch hub has also opted for facial recognition, in collaboration with KLM.
