Is it really a coincidence that the day of the vote in the National Assembly on the Mobility Orientation Act (LOM) that SNCF has chosen to present theSNCF Assistant to which the 13 million users of the SNCF app will switch from 19 June. The new " is designed to be open to all mobility operators and players wishing to develop shared solutions. "declared Guillaume Pepythe Chairman of SNCF. He added: " this app is designed to help passengers, whatever their mode of transport ". The tool, which is intended to be national in scope, can be used to design multimodal routes between 500 townsThis means that you can book all or part of your journey, validate your journey with the various operators and be kept informed.
Priority to the 90% of the 5 million passengers in daily life
Attacking to begin with " to everyday travel "The first version of the SNCF Assistant offers bookings for the Transilien network in the Île-de-France region, TER trains and coaches in the regions, Bus Direct shuttles linking the main towns and cities in France, and more. airports in the centre of the capital, the Parisian cooperative Alpha Taxis, Karhoo (Renault group) which brings together fleets of taxis, VTC and self-employed drivers. Not forgetting the Compagnie des Transports strasbourgeois network, which is already using the NFC standard to validate tickets using smartphones. " SNCF's long-distance service will be offered direct in a second phase "says Guillaume Pépy. In the meantime, passengers who see the mainline trains in their door-to-door itinerary displayed on their screen will be switched to OUI.sncf to book that section of their journey. " The two applications will not be merged "said the head of the rail company, underlining the fact that success of OUI.sncf with 18 million downloads.
More mobility players by the end of 2019
If the RATP is currently the The SNCF Assistant is largely absentA number of major arrivals are expected between now and the end of the year, including Uber, BlablaLinesothers VTC (Marcel, Allocab, etc.), Felix-Citybird taxis and electric scooters, the car park reservation service Oneparkrental companies (including OpinionSNCF's long-standing partner). Eventually, operators of self-service bicycles and electric scooters, long-distance coach companies - the famous Macron coaches - and rail companies, whether SNCF subsidiaries or not, should also be included on the platform. " Le model is neutral. We are not choosing whether or not to compete with SNCF. Thello or Flixtrain [the German company that has just submitted 5 projects for services in France as part of the opening up to competition at the end of 2020] could also be present on the Assistant in the future. ". What increase the adoption rate of the application who will be the true judge of its future success, or failure.
To achieve this, the app will also have to be able to offer a single booking and a single invoice for a journey involving several transport operators, particularly if it wants to appeal to the "new generation" of travellers. business travellers. " There will be many other versions based on customer feedback, technological advances and the arrival of new mobility partners "already warns Alexandre Virosthe Managing Director of e-Voyageurs SNCF, who points out that 450 updates per year were made on the SNCF app.
