mobile applications
A more intuitive mobile app for British Airways
British Airways is gradually rolling out the latest version of its mobile app. The British carrier aims to simplify every stage of the customer journey and offer a smoother experience for travellers, particularly for business professionals on the go. This initial launch phase comes after several months of testing with British Airways customers. The…
Navan Edge: the promise of an AI assistant worthy of a CEO
Given the current climate, it's hard to 'sell the dream' when it comes to travel... So we welcome the seductive promises unveiled on 2 March by Navan with Navan Edge. "This is the breakthrough that will leave the rest of the travel industry behind us for good," says Ilan Twig, CTO and co-founder of Navan Edge.
New features for the United app
"The best mobile application on the market", for "the world's largest airline": this is United's ambitious promise, with a new version packed with original features. The American airline has relied on AI to transform the traveller's journey through the airport. Among the new features unveiled in December, "Virtual Gate...
easyHotel: room keys in Apple Wallet
A room key always to hand: easyHotel is giving guests at its London City Shoreditch and Paris Aubervilliers hotels the option of unlocking their room door with a simple gesture. Using their iPhone or Apple Watch. Louis Poisson, Director of Operations at easyHotel, is delighted with this initiative, which...
Simplify your business travel with SNCF Connect
Designed to support passengers on a daily basis, SNCF Connect is now more than just a leisure or home-work service: more than a million customers have already used it for their business trips. From home to long-distance travel, the service also offers real-time passenger information and options for professionals. To find out more...
Seoul-Incheon made easier thanks to Korean Air's app
Seoul's Incheon airport is a gigantic infrastructure that welcomed more than 71.16 million passengers last year. This can make travellers feel lost in the vastness of the halls. And the logical decision by Korean Air to integrate a guide to its hub into its application. Based on the public Open API...
The American Airlines app gets a makeover
The new version of the American Airlines mobile application is due to be rolled out from the end of May. Unsurprisingly, the airline's mobile showcase aims to be more personalised and intuitive than ever. And as the carrier had already shown a few days earlier by offering free wi-fi to members of the...
SNCF launches Tesmo to sell digital services to the regions...
25 years after the creation of Voyages-sncf.com, which later became Oui.sncf and now SNCF Connect, SNCF Connect & Tech is extending its digital offering with the creation of Tesmo, dedicated to sustainable mobility in France and Europe. Tesmo, which stands for "Technology at the Service of Mobility", aims to be a supplier of digital services and to develop...
Mobile functionalities: American trains are finally getting to grips with...
The United States is often at the forefront of innovation. And it intends to prove this quickly in the field of artificial intelligence. But there is one area that continues to escape this technological leadership: rail. The poor relation of mobility in the US, the railways are at last modernising, at least in...
International rail journeys integrated into the SBB application in Switzerland
By the end of 2024, Swiss Federal Railways (SBB) will be making it possible to plan journeys abroad even more flexibly. In addition to purchases at the ticket office and on SBB's online website, new functions on the app will bring together journey planning, ticket purchase and digital assistance in a single location. These services,...
IHG: an AI-powered travel companion
Last autumn, the IHG group had already enhanced the booking experience on its site by allowing its loyal customers to choose a room with a sea view or with a bath, to reserve access to the lounge or to select offers specific to each hotel. And it did so by relying on cloud solutions...
Cybernews: airline apps are very chatty...
Online applications have been known to 'spy' on their subscribers by recording a certain amount of data. Cybernews, an online cybersecurity analysis site, played along. It analysed 14 popular air transport sites. Its investigation revealed that the applications examined could have access...
The first year of the France Tourisme Tech programme
"Congratulations to the 15 winners of the France Tourisme Tech programme, who will receive tailor-made support to help them develop, restructure and export": Olivia Grégoire, the French Minister for SMEs and Tourism, has unveiled the first class of start-ups to be supported by the government in a bid to give new impetus to "tourism tech" ....
iPhone 15: more power and USB-C connectivity
With no major revolution in design, and no features as spectacular as those promised by the future Vision Pro headset, which will combine virtual and face-to-face use, the main change in the new iPhone 15 range is a very traditional one, with a USB-C connector. No more Lightning cables for recharging your laptop or connecting it to a computer...
Moovance tackles the corporate market to promote soft mobility
Moovance is a mobile application that helps individuals, businesses and local authorities to assess, control and reduce the carbon footprint of their mobility. Created in 2020, the start-up has raised €1.15 million in funding from investors in the energy and technology sectors, as well as from the Banque Publique d'Investissement....
A new model App for Deutsche Bahn
Deutsche Bahn (DB) is promising its users an even more intuitive application from November this year. Stefanie Berk, Head of Marketing and Distribution at DB Fernverkehr, explains: "DB Navigator has become a basic digital service for travellers, whatever the type of traffic. We are continuing...
Radisson: digital owner tours
Stroll through the hotel lobby as if you were there, go from meeting room to conference area, visit the rooms, or even the presidential suite: rather than traditional photo galleries, the Radisson group is inviting you to take a real digital tour of the property. Its digital transformation strategy is now taking shape...
SNCF Connect: interview with Arnaud Coiffard
The launch of the SNCF Connect app in January 2022 was complicated. How would you assess it one year on? Arnaud Coiffard - The year was divided into three phases. The first, for three months, was to iron out any bugs that may have existed so that the platform would be technically stable. The second was...
Navan replaces TripActions and hires OpenAI
The information had already been leaked a few days ago. We had to wait for it to be made official before we could get a clearer picture of TripActions' intentions. Well, it's now official: the business travel specialist has been renamed Navan. The platform is taking advantage of this rebranding to announce a number of changes to its offering, including the integration of the various...
Air France joins the WhatsApp group
Business travellers who have already become accustomed to using the famous instant messaging application will now be able to add another useful contact to their WhatsApp network. On Tuesday, Air France announced that it was joining the group of market players connected to WhatsApp, such as Latam and Amex GBT. The airline already had a presence on Facebook Messenger. It is now...






































