AI: BCD Travel goes further with Oversee

BCD Travel is extending its partnership with Oversee to automate the processing of requests from business travellers.
BCD Travel uses Oversee AI to automate time-consuming tasks for business travel agents.
BCD Travel uses Oversee AI to automate time-consuming tasks for business travel agents.

BCD Travel is stepping up its partnerships in the field ofartificial intelligence. At the beginning of the summer, after detailing its agreement with SkyLinkNow it's Oversee's turn to be the subject of a TMC announcement. The business travel agency intends to move towards automation, to optimise the work of its agents by relieving them of unnecessarily time-consuming tasks. These include booking requests, exchanges and the creation of PNRs.

Oversee can already draw on ten years' experience in the field of artificial intelligence, and handles more than ten billion travel expenses a year through its agreements with various agencies. The start-up also claims to have designed its product specifically for TMCs, as Aviel Siman-Tov, CEO and co-founder of Oversee, explains: " We're proud to be working with BCD to make autonomous AI a practical part of day-to-day operations. Our solution has been designed specifically for the unique needs of TMCs. With BCD, we are demonstrating that AI can enhance - not replace - the human element of travel management. ".

Oversee
Oversee

" At BCD, we are constantly evolving to meet the expectations of today's business travellers "says Yannis Karmis. BCD Travel's Senior Vice President Product Planning & Development adds: " Our partnership with Oversee is fully in line with our digital transformation strategy: it enables us to automate intelligently while maintaining the personalised service our customers expect. ".