Regularly singled out for flaws in its security system - the reason given by the London authorities to withdraw its licence -, Uber is stepping up its efforts to strengthen this aspect. Since 24 February, business travellers have been able to ask for a "travel card" to be sent to them when they make their reservation. PIN code four-digit number. This is then communicated to the driver before he takes his seat in the vehicle. The aim is to ensure that the driver is in fact the right person, and the right VTC. What's more, this feature, dubbed "Check your race can be set in the application to be systematically activated, or limited to night-time runs between 9pm and 6am.
It remains to be seen how far Uber intends to go to protect itself against possible abuses on board its vehicles. On the other side of the Atlantic, Uber has gone much further. According to the Washington Post, the VTC platform is experimenting in Latin America with a feature that will enable it to carry out a audio recording of the journey, accessible only by Uber, in the event of an incident.
