VIP treatment for VIP professionals: while International SOS already offers the Resilience programme for the protection of company directors, members of the Executive Committee and their families, the leader in health and safety assistance is expanding its range with the launch of a premium assistance service both more personalised and more digital.
" Today, in the face of evolving risks, executive protection is no longer limited to traditional physical or medical measures. It requires a comprehensive, intelligent and ultra-personalised approach.Beatrix Renaut, Head of Security at International SOS. We offer our customers a genuine protective shieldable to adapt to any situation, anywhere in the world" .
This programme, which is deliberately reserved for a limited number of beneficiaries to guarantee " top-quality support and optimum availability of resources" This is reflected in the definition of individualised risk profiles depending on the destination, the function or the health of the VIP traveller. These tailor-made assistance plansThese are supplemented by communications and alerts tailored to the employee's actual situation, and not just to a particular country or region.
Immediate recognition of VIP status for rapid management of critical requests, a dedicated advisor familiar with the company's internal policies and its specific issues: this service offers a 24/7 priority access to International SOS assistance centres around the world, with a higher level of financial authorisation to authorise urgent interventions without administrative delays and to speed up treatment.
The evolution of this premium service is also supported by digital tools. The mobile application has been enhanced to include a direct emergency contactFor HSE, HR or security teams, the real-time risk management portal tracks travellers' movements. For HSE, HR or security teams, the real-time risk management portal tracks travel, with information about travellers also integrated into HR/travel management systems.
At the same time close protectionIn response to the emergence of new threats and changes in the way executives work and travel, we have redesigned our travel security service, coordinated with trusted, top-of-the-range service providers. All of this is achieved by proactively securing journeys and deploying efficient, discreet professionals who are familiar with cultural specificities.
