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What can we learn from CES 2020?

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A more intuitive future for air transport

Air travel is becoming more intuitive, with passengers taking greater control of technology and offering more à la carte products. According to various surveys carried out among passengers, this reflects their desire for a faster, less intrusive and partially automated service. Both airlines and airports are responding...

Interview with : Anne Rigail, Chief Executive Officer of Air France

What is your assessment of the first year of this governance alongside Benjamin Smith? Anne Rigail - With Ben Smith, a climate of trust has been established with our employees and our social partners. His knowledge of the business has greatly facilitated relations with all our staff, who are now proud to have a management team that knows their business...

Singapore: hotels switch to facial recognition

The Singapore Tourism Board (STB) and the Singapore Hotel Association (SHA) recently unveiled a series of initiatives aimed at increasing productivity and efficiency at hotel properties. Productivity has already climbed by an average of 4.5 % each year since 2015. But tourism industry leaders intend to do even better. "To transform the industry...

Biometrics: should we be worried about facial recognition at airports?

What if a face could be both boarding pass and passport? That's the promise of facial recognition applied to air travel. This biometric device simply consists of matching the photo of an identity document with the face of the passenger captured as they pass through. Average operation time: six seconds....

Interview with Andrew O'Connor, Vice President, Aviation, SITA

When do you think biometrics will become the norm for airport identity checks? Andrew O'Connor - Biometrics are becoming increasingly common. Airports all over the world are taking an interest in biometrics, as the growing number of passengers poses challenges in terms of fluidity and security. The volume and speed of...

Fast-track boarding at Amsterdam Schiphol and Dubai

Amsterdam Schiphol aims to be a Leading Digital Airport by 2018. To this end, after testing new security scanners, a multilingual robot to guide passengers through connecting flights and, more recently, a control system that allows passengers to leave computers and liquids in their hand luggage,...