Lufthansa

With the uncertainty in Europe heightened by the mandatory quarantine or ban on travel to certain regions, airlines are once again suspending their flights, while travellers are cancelling their trips. Against this backdrop, the Lufthansa group - which includes the German airline as well as SWISS, Austrian Airlines and Brussels Airlines - has decided to suspend its flights...

On Tuesday 21 July, four of the world's largest carriers - American Airlines, IAG, Lufthansa and United Airlines - asked the European Commission and the White House to set up a programme for testing passengers to determine whether they are negative for COVID-19. Such a measure would encourage a resumption of travel between...

Lufthansa's Airport Express service has been around for decades. As far back as the 1980s, Lufthansa innovated by running Deutsche Bundesbahn trains from Düsseldorf, Cologne and the former federal capital Bonn, as well as from Stuttgart, to the mainline station at Frankfurt airport. The trains were painted in Lufthansa colours...

The return to a certain normality means greater visibility for Europe's airlines. The Lufthansa Group - which includes Lufthansa Passage, Austrian Airlines, Brussels Airlines, Eurowings and Swiss - has decided to publish a summer schedule valid until 24 October, the date on which the new timetable comes into force...

The Prime Minister's speech on 28 May kick-started a vast recovery movement in French airspace. In the wake of these announcements - and in particular the lifting of the 100 km restriction on travel - the ADP group made official the date of 26 June for the reopening...

Another victim of the Covid-19 pandemic, Air France's fleet of nine Airbus A380s will not be returned to service once the crisis is over for the carrier. Air France had decided to ground these nine aircraft at the start of the pandemic, but the crisis hastened the decision to stop operating them. Originally,...

"It will be months before global travel restrictions are completely lifted, and years before global demand returns to pre-crisis levels". This cold and sadly realistic assessment was made by the Board of Directors of Deutsche Lufthansa AG, which on 7 April unveiled its first forecasts for...

Once again it has been officially confirmed. The new Berlin Brandenburg International airport will open on 31 October, which is good news for the German capital, which will finally be able to put behind it the ups and downs that have surrounded the infrastructure since the start of the second millennium. Berlin Brandenburg International will in fact have cost nearly seven billion...

Air transport is one of the most fragmented industries on the planet. The International Air Transport Association (IATA) lists nearly 800 airlines worldwide. This is a staggering figure when compared with the automotive industry, a highly concentrated sector with 90 % of the market share in the...

The Lufthansa group has decided to work in close partnership with Google Cloud to optimise its operational performance. Passengers are regularly confronted with unforeseen events: flight delays, the need to rebook following missed connections, or extreme weather conditions. All of which can disrupt...

The strike action initiated in Germany by the Verdi trade union is limited in time - 24 hours of action from midday on 19 December - and will not prevent business travellers from travelling, in principle... Lufthansa management has warned that "in exceptional cases, flights may be cancelled".

In the space of two months, two airlines have just announced changes to their frequent flyer programmes (FFPs). And unfortunately for the members concerned, all the new rules adopted over the last few years mean a downgrading of their programme and now of their status. Today, almost all airlines award...

The strike action launched by the UFO union has been affecting passengers on the Lufthansa network since Thursday. More than a thousand flights are affected - 1,300 to be precise - until Friday evening. Lufthansa plans to operate 2,300 of the 3,000 flights scheduled for Thursday, then 2,400 of the 3,000 flights scheduled for Friday. This turbulence is expected to affect 180,000 passengers...

Lufthansa is clearly paying particular attention to the French regions. Already present on the Nantes-Munich, Bordeaux-Frankfurt and Marseille-Zurich routes, the German group is pursuing this decentralised approach with the forthcoming opening of a flight between Rennes and Frankfurt. "We are convinced that there is a major dynamic in the French regions, where we offer two thirds of our services.

Lufthansa is adapting to passenger demand for greater integration between rail and air, and more rail connections on the shortest domestic routes. From mid-December, the German airline, in cooperation with its partner Deutsche Bahn, will be increasing the number of its connections to the airport...

Lufthansa currently relies on a heterogeneous fleet, particularly on its long-haul routes, which fluctuate between Boeing 747s and Airbus A350s, or even MD-11s for its freight flights. The company is therefore planning to rationalise the entire fleet of wide-body aircraft used by the group's airlines. The aim is to reduce the number of different types of long-haul aircraft...

Swiss will be expanding its intercontinental network by 2020 with new routes to Washington and Osaka from its Zurich hub, in addition to the year-round service to Miami from March, which until now has only been offered in winter. From 26 March onwards, with daily frequencies, the...

This is a real strategic defeat for the Lufthansa airline group, a defeat that its CEO, Carsten Spohr, now candidly concedes. Eurowings is losing money, a lot of money, and this is weighing heavily on the parent company's accounts. In the first quarter of 2019, the Lufthansa group lost some 342 million euros, while last year Eurowings lost...

The Miles & More case began with a lawsuit brought by a frequent traveller who is asking the loyalty programme to pay him 21,000 euros, corresponding to 700,000 Miles & More bonus miles. These points were accumulated at programme partners such as hotel chains and car rental companies.

Biometrics, chatbots, baggage tracking, virtual reality... In recent months, the major airlines have been vying with each other to improve the passenger experience and reduce friction at every stage of the customer journey. For Jean-Baptiste Nau, senior manager at Wavestone and a specialist in air transport, we are witnessing a second wave of digitalisation, which is now bearing fruit...