The new global programme Egencia Advantage was announced on 16 November by the business travel agency. Egencia has entered into partnerships with a number of players in the business travel industry, with the aim of improving the day-to-day lives of business travellers. In particular, Egencia has turned to LoundgeBuddythe aggregator of information dedicated to airport lounges. The Egencia Advantage programme is designed to enable travellers stranded at the airport due to a long layover or delay to book from one of the hundreds of lounges listed by Loungebuddy. In the event of long delays or unexpected cancellations, another service has been set up with AirHelpthe passenger rights specialist. The aim is to assist passengers in their dealings with airlines to obtain the compensation they are owed, by combining transparency and simplicity.
The Egencia Advantage program also includes a new visa service that draws on the expertise of CIBT visas. In this way, Egencia aims to facilitate the processing of visas, whether for a simple request, a renewal or a replacement, anywhere in the world. Finally, the new programme's network includes a security component, which puts travellers in touch with specialists in the field.
go beyond booking
" As a company with expertise in business travel, we go beyond booking to offer travellers the best integrated experience that makes business travel as efficient and enjoyable as possible. "explains Mark HollyheadChief Operating Officer at Egencia. " There are many points of contact at which we can intervene during a business trip - from check-in at the airport to access to the lounges. "he adds. The managers of the business travel agency have no intention of stopping there, adding that ". Egencia Advantage will continue to add new services as relationships develop. ".
