Navan advances its paws in the hotel sector. Last March, the TMC unveiled a new infrastructure for its hotel catalogue. The objective: to bring more clarity and choice for business travellers. Today, the travel agency is taking a new step by allying itself with a major player in the market. Navan will become the first TMC to integrate directly with Hilton's central reservation system and content services.
" This collaboration with Hilton on direct connections will allow us to offer superior user experiences, from initial hotel search through to booking and check-out. » assurer Dane Molter, SVP, Group Travel Marketplace chez Navan.
This new integration builds on APIs developed by Hilton, which have been optimised for the Navan marketplace. The direct connection will enable the TMC to offer direct, real-time access to Hilton's catalogue for availability, rates, and booking, as well as providing comprehensive content directly from Hilton – a first for a TMC. The result is richer, more reliable content tailored to the expectations of business travellers. Furthermore, the alignment between Navan and Hilton aims to simplify virtual payments through more consistent acceptance.
" At Hilton, we are committed to listening and innovating to meet our guests' needs. "explains Frank Passanante, SVP and Global Head of Sales & HRCC at Hilton." By collaborating closely with Navan and leveraging Hilton’s cutting-edge technology and commercial expertise, we are evolving the hotel distribution model by offering direct connectivity that is better suited to how corporate clients book, manage and experience their travel. "he continues.
According to information revealed by Navan, this cooperation between the two business travel giants should also pave the way for further improvements. Referring to "A foundation for continued innovation," the TMC anticipates that "this partnership establishes a platform for future enhancements, including further automation and post-booking integrations as both companies continue to innovate."
