Zoom unveils its hybrid roadmap

On 13 and 14 September, the Zoomtopiathe conference organised each year by Zoom. This is an opportunity for the remote communications specialist to take stock of the last few months, which have obviously been marked by intense activity linked to containment measures around the world. "Over the past decade, we have had the privilege of becoming the ultimate video communication platformbut there is no never been a more dynamic period in history than in the last 18 months"said Eric S. Yuan.

Zoom hopes to transform the way its customers facilitate their employees' hybrid working experience

But Zoom's founder and chairman has no intention of stopping there. On Monday, he announced an ambitious launch schedule designed to further improve remote collaboration between employees, based on a hybrid model. " With the latest additions to its Unified Communications as-a-Service (UCaaS) platform, Zoom hopes to transform the way in which its customers facilitate their employees' hybrid working experience, whether they are co-located or not, connect workflows and engage their communities. "says Zoom.

" We have some exciting new features in the pipeline "warns Éric S. Yuan. For example, it is now possible to make a visual brainstorming on a virtual whiteboard with colleaguesThis will enable you to take advantage of the infinite possibilities offered by transcription and live translation services powered by artificial intelligence (AI). "continues the Zoom boss. These new features include the Zoom Whiteboard, described as a " digital canvas "allowing users to interact with a whiteboard for collaboration". transparent, real-time and asynchronous ". In addition, Zoom plans to enhance its videoconferencing offering by adding tools for automatic transcription and above all real-time translationThis will be available in several languages in the course of next year. Zoom also unveiled its 'BYOK' (Bring Your Own Key) project, a technology that will enable all employees to manage their own keys directly. encryption keys. Here again, the innovation should be available quickly, with an initial beta version even expected. this year. In the same vein, Zoom also plans to extend end-to-end encryption (E2EE) to Zoom Phone from 2022. As for Zoom Widget, this calendar-based feature will enable users to easily identify who is already in a meeting, and to notify the host via Zoom Chat if they are running late: a must-have for employees embarking on a series of successive meetings to better manage time and make their colleagues wait if they are running late...

Finally, Zoom has also been tackling the problem of virtual or hybrid events through Zoom Events. From autumn onwards, this solution will be enhanced by the innovative Zoom Events Conferencewhich will enable event organisers to integrate new features such as a lobby, chat, networking, sponsors, surveys, analyses and recordings. " These technologies, previously considered "futuristic", are about to become a reality, and could reshape the way we work."warns Éric S. Yuan.