Star Alliance is sending a message to the Chinese market, and particularly to business travellers. The alliance launched its new centre a few days ago at Guangzhou Baiyun exhibition Business. Located in Terminal 3, it confirms Guangzhou's special status in Star Alliance's strategy in Asia: it was here (in Terminal 1) that the alliance's first lounge in Asia was inaugurated two years ago.
The Star Alliance lounge covers an area of 1,400 m² – plus a 700 m² outdoor garden – allowing it to accommodate 245 travellers: First Class and Business Class passengers, or Star Alliance Gold status holders travelling on flights operated by member airlines departing from Terminal 3 of Guangzhou Baiyun, regardless of their travel class. Ten airlines operate from Guangzhou: Air China, ANA, Asiana Airlines, EGYPTAIR, Ethiopian AirlinesEVA Air, Shenzhen Airlines, Singapore Airlines, THAI and Turkish AirlinesAll for a total of 1,500 weekly departures to 52 destinations in 10 countries.
" Lounges are an essential element of the customer experience for passengers of Star Alliance member airlines, and support our vision of ever more seamless and effortless travel. » testified Ambar Franco. The Vice President of Customer Experience at Star Alliance added: « As Guangzhou establishes itself as a major international gateway to China, this new space reflects the evolution of our lounge offering. Larger and of higher quality, it will provide enhanced comfort and functionality for our clients. ".
