Pocketalk automatic translator joins the ANA network

All Nippon Airways is to deploy a new automatic translation system, called Pocketalk, designed to simplify communication between passengers and staff at the Japanese airline.
Pocketalk
Pocketalk translator joined the ANA team on 18 December

Since 18 December, a new tool has been in operation at Paris-Charles de Gaulle international airport.Osaka. This " Pocketalk" designed by Sourcenextis a system of real-time machine translation designed for All Nippon Airways. 200 devices of this kind will soon be deployed on some fifty airports Japanese, to simplify communication with travellers. Pocketalk can translate 74 languages 55 in speech and text, and a further 19 in text only. It will be used mainly in airport lobbies and boarding gates. " ANA is constantly looking for ways to improve the passenger experience, including taking steps to make our airport service as inclusive and convenient as possible. "explains Masaki Yokai, Vice President of the airline. " Our commitment to Japanese hospitality has driven us to seek innovative ways of using technology to enhance the passenger experience. Providing Pocketalk to our staff will simplify communication with travellers around the world and enable them to better respond to passenger needs. ".

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