" French-style customer reception "This is the ambition of Air France through the inauguration of the new exhibition of the company, which takes its place in the Terminal 2G the airport Paris CDG. This welcome made in Francewhose key words will be high quality, care and pleasure "intends to combine comfort, chic and creativity "according toAir France. 730 m² are now dedicated to the airline's Business and Elite Plus customers: a five-fold increase in surface area, including a shower area.
This Haussmann décor has been designed by BrandimageThis is its vision of Parisian comfort, with generous sofas and designer armchairs, lighting and furnishings designed to give an immediate sense of 'home', temporarily relocated within terminal 2G. The emphasis will be on a sense of service, coupled with new technologies. " On arrival in the rotunda area of the lounge, [passengers] can either use interactive terminals to make the most of their time on their own, or talk to the Air France staff present. "says the press release. " Equipped with a tabletThey are at the disposal of each customer to assist them and provide personalised responses to their requests. "we add.
a considerable advantage for Air France over our competitors
On the catering front, Air France is banking on a "new generation of catering services". new Parisian brasserie "An airport version of the chic bistro. Open kitchen, with hot and cold dishes, coffee area developed in partnership with Illy and even, from May 2017, a baker preparing gourmet pastries on site.
" Air France is committed to move upmarket its products and services "says Franck Terner. The CEO of Air France continues: " It was vital that our lounges kept pace with this development, particularly on medium-haul routes where the time spent on the ground is as much as that spent in the air. This has now been achieved with this modern and efficient lounge for our customers, which offers them easy access, a generous and comfortable space as well as fresh catering. This lounge, an expression of our French Touch, is a considerable asset for Air France compared with our competitors. ".
