The new organisational structure unveiled on Monday by Air France management will come into effect on 1 January 2013. It is designed to "support the roll-out of Transform 2015, with the aim of restoring the airline's competitiveness and placing the customer at the heart of decision-making", according to information released by Air France. In total, the group will now be organised around eight divisions: long-haul; medium-haul at Paris-CDG; Paris-Orly and the provincial hubs; the French regional hub; Transavia France; the cargo business; the industrial business and Servair. Each of these branches will thus gain greater autonomy by becoming "responsible for steering costs within its own hierarchical perimeter and for monitoring and controlling the implementation of Transform 2015". In addition, "each Managing Director will be responsible for the entire customer journey: from marketing positioning to implementation on the ground and in the air, integrating the teams in charge of the ground and in-flight product. A chief pilot and a chief cabin crew will also report functionally to him, providing a link with the crews", the press release states. "This new organisational project is intended to be more customer- and results-oriented, more empowering, more agile, responsive and leaner, and more cross-functional, favouring teamwork", summarises Air France. At the same time, the airline has already announced the names of the pilots who will take charge of the newly-designated divisions from 1 January.
