The strike action launched by the UFO union has been affecting passengers on the network since Thursday. Lufthansa. More than a thousand flights are affected - 1300 to be precise - until Friday evening. Lufthansa plans to operate 2,300 of the 3,000 flights scheduled for Thursday, then 2,400 of the 3,000 flights scheduled for Friday. This turbulence should affect 180,000 passengers in total, over a period of 48 hours. According to the Lufthansa group, only the eponymous airline is affected, with the various subsidiaries apparently spared by the strike. Passengers travelling on the domestic network are being invited by the company to exchange their plane ticket for a train ticket, thus once again playing the card of the "traveller". synergy with Deutsche Bahn. " According to European regulations, in the event of a cancelled flight, the airline must offer an alternative: rebook the passenger on a flight with similar travel conditions, or reimburse the passenger. "Jérôme Gratelle, CEO and founder ofAir Indemnité. " The German airline points out that the cabin crew strike is a case of "force majeure" and cannot therefore give rise to compensation. Lufthansa refers to German law. However, European case law prevails and, whether passengers are rebooked on another flight or cancel their trip and ask for their ticket to be refunded, they can claim compensation from the airline. "says Jérôme Gratelle.
