Thierry Antinori, Vice President Marketing and Sales, Lufthansa
Why is Lufthansa launching its own business aviation product today?
Thierry Antinori - Since its launch, we have enjoyed considerable success with our...
Dominique Patry, Director of International Affairs and Alliances, Air France
What does the transatlantic axis represent for Air France in terms of passengers and revenue?
D. P. - The 19 destinations covered by the routes...
Between luxury and palace
The line between luxury hospitality and a palace hotel is a fine one. But not just anyone can claim the latter title. To date, Paris...
Le Meridien Etoile
With the acquisition of the InterContinental and the Le Méridien chain, Starwood Hotels & Resorts has 7,647 rooms and 328 meeting rooms in...
The Royal Monceau brought up to date
Happy ending or new episode in the Royal Monceau soap opera? Bought by the businessman Alexandre Allard, 37 avenue Hoche will ultimately be managed...
Philippe Gaugier, partner in tourism and hotels at Deloitte
How is Paris redrawing its hotel map?
Philippe Gaugier - We are moving towards a general standard of upper three-star and four-star hotels. One-star hotels are already no longer seen,...
Romain Avril Investment Director Radisson SAS
Radisson is opening a third property in Paris. How are you going to position it?
Romain Avril - It will be a four-star boutique hotel, with a ratio of 20...
Gianni Van Dalen, Director of the Hotel Baltschug Kempinski
What is the state of the high-end hotel industry in Moscow?
Gianni Van Dalen: There are roughly 1,200 to 1,300 rooms spread across fewer than half a dozen...
American Airlines at the origin of frequent flyer programmes
American Airlines originally created loyalty programmes in 1981. Currently, around twenty airlines and just as many hotel chains participate...
Flying Blue: The joint Air France and KLM programme
Flying Blue, the joint Air France and KLM loyalty programme, is now established as the second largest loyalty programme in Europe, after Miles...
Frédéric Babu, Head of Flying Blue Air France-KLM
What do you think about the general evolution of loyalty programmes?
Frédéric Babu: We are talking more about evolution than revolution today, because it is true that...
service - Class struggle
Business and first class are once again on the up. A fact underlined last year by Willie Walsh, CEO of British Airways, at the presentation of the airline's new business class: "Our high-contribution cabins are our most profitable market segments and we are reconfiguring our aircraft to increase business class capacity across our fleet by 8 %."
Air France self-service kiosks
The self-service kiosks installed by Air France at airports allow for faster check-in. The latest generation of these devices incorporates...
Catherine Lefebvre-Feat, Operations Director EMEA at Regus
What are your habits when travelling on business?
Catherine Lefebvre-Feat: Roughly speaking, I make around forty trips a year; which...
Accelio terminal - SNCF
The SNCF plans to equip 12,000 ticket inspectors with the Accelio terminal, a PDA linked to the central systems that can check all tickets.
High-speed rail heads east
It was with fireworks let off along the 300 kilometres of track before the launch of the first train that SNCF...
Eric Didier , Director France Qatar Airways
How is your business doing in France?
Eric Didier – Last year, we doubled our capacity between Paris and Doha from 51 %...
Fabrice Ebner, Director, France, Etihad Airways
How is your business doing in France?
Fabrice Ebner - We are satisfied with this first year of operations. We started in May with...
Aparthotels: not quite home, but almost...
Executives on long assignments, researchers, seconded employees, business people travelling for periods ranging from around ten days to several months: the...
My Suite Village
The latest concept from the United States, My Suite Village brings together around a hundred fully equipped villas. The first one opened in 2006 in the suburbs...
