Nearly five years after its acquisition by what was then known as the TripActionsReed & Mackay is to enter a new phase of integration within parent company Navan. As indicated by the TMC, from 29 January "all new Navan Group business travel sales will be made under a single unified Navan brand". According to initial information from the TMC, existing Reed & Mackay customers will continue to operate as normal, until they are "seamlessly migrated to the Navan platform, with the same dedicated and personalised service to which they are accustomed", Navan assures.
With this enhanced integration, Navan promises to offer the best of both worlds. " The needs of Reed & Mackay's customers are clear: they want Reed & Mackay's tailor-made premium service combined with Navan's best-in-class technology. "says Nina Herold, CEO of Reed & Mackay. Herold is responsible for leading the integration and evolution of this unified offering. "By officially combining these two giants under a single brand, we are fulfilling our mission to provide an unrivalled travel experience. We are moving forward at a deliberate pace to ensure that every customer migration is managed with the highest degree of care, resulting in an offering that gives them even more of what they love," predicts Nina Herold.
" It's a positive step that builds on Navan's momentum and one we're working towards. "said Ariel Cohen, Navan's CEO and co-founder. " Nowhere else in the market can you find a technology leader and a service leader able to deliver an integrated offering to customers. This unification allows Navan to offer a single, powerful platform that can be tailored to any business, from a digitally-focused start-up to a global law firm requiring dedicated 24/7 support. ".
